Programme Coordinator - Job Share, 14 Hours Per Week

Great Places Housing Association; Manchester; On-site; GBP 30,000 - 31,000; Part time

Benefits offered by this job

Pension

Healthcare auto-enrolment

Hybrid/flexible working

Annual leave 26–30 days

Membership fee coverage

Job summary

Great Places Housing Association in Manchester is seeking a Programme Coordinator for a job-share arrangement of 14 hours per week. You will deliver essential administrative and coordination support to the Asset Delivery Team, maintaining records, handling enquiries, attending meetings, and drafting reports.

You’ll coordinate with delivery teams to set up and monitor records for investment programmes, manage the work register, chase outstanding paperwork, and help balance workloads.

Qualifications

• Proven administrative experience managing records and office tasks.
• Strong IT skills, including Microsoft Word and Excel.
• Excellent verbal and written communication with professional telephone manner.
• Experience taking accurate meeting minutes and drafting concise reports.
• Highly organized with attention to detail and ability to prioritise workload.
• A collaborative mindset, flexible support across the department.
• Proactive problem-solving and ability to chase paperwork.

Responsibilities

• Provide day-to-day support to the Assets Team, including Contract Delivery Officers and Tenant Liaison Officers.
• Coordinate with delivery teams to set up, monitor, and update records for investment programmes.
• Maintain accurate records and systems, including contractor information and the programme work register.
• Assist with general administration tasks and support colleagues across the department as needed.
• Handle telephone enquiries and help balance team workloads.
• Attend meetings and take minutes where required.
• Draft reports and documentation as directed by the team.
• Follow up on outstanding paperwork and resolve queries promptly.
• Carry out other reasonable duties as directed by managers.

Skills

Administrative experience

IT skills

Verbal communication

Written communication

Meeting minutes

Organised

Team collaboration

Problem solving

Attention to detail

Tools

Microsoft Office

Job description

Programme Coordinator - Job share, 14 hours per week

Location: Head Office, Didsbury

Starting Salary £29,833 (FTE) rising to Spot Salary £31,403 (FTE) (At 2 years, subject to satisfactory performance)

*Please note that this is a job share role working 14 hours per week. Our preferred working pattern is Mondays and Tuesdays, although some flexibility may be considered. As part of your application, you will have the opportunity to let us know your availability*

You will provide essential administrative and coordination support to the Asset Delivery Team to ensure investment programmes run smoothly. You'll maintain accurate records and systems, handle enquiries and telephone calls, attend meetings and take minutes, draft reports, chase outstanding paperwork, and assist colleagues across the department with ad-hoc tasks.

What you'll be doing

• Providing day-to-day support to the Assets Team, including Contract Delivery Officers and Tenant Liaison Officers.

• Coordinating with delivery teams to set up, monitor, and update records for investment programmes.

• Managing and maintaining accurate records and systems, including contractor information and the programme work register.

• Assisting with general administration tasks and supporting colleagues across the department as needed.

• Handling telephone enquiries and helping to balance team workloads.

• Attending meetings and taking minutes where required.

• Drafting reports and documentation as directed by the team.

• Following up on outstanding paperwork and resolving queries promptly.

• Carrying out other reasonable duties as directed by managers.

What you'll need

• Proven administrative experience comfortably managing records, maintaining databases and handling general office tasks

• Strong IT skills, including proficiency in Microsoft Office (Excel and Word)

• Excellent verbal and written communication, with a professional telephone manner and confidence liaising with colleagues, contractors and external partners

• Experience taking accurate meeting minutes and drafting clear, concise reports or documentation

• Highly organised approach with strong attention to detail, able to prioritise a varied workload and follow up on outstanding actions

• A collaborative mindset, flexible in providing support across the department and stepping in where needed

• A proactive problem-solving attitude, able to investigate queries, chase paperwork and drive issues to resolution

• Desirable: experience in housing, asset management or investment-programme administration

What we need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

• A passion to advocate on behalf of people and communities

• A commitment to work in partnership with others for the benefit of Great Places

• A commitment to continuous learning and improvement

• Ability to work flexibly and when needed outside normal working hours to ensure service continuity

• An ability to work in uncertainty.

• To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

• Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)

• WPA ¦ Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members

• Ways of Working ¦ We offer some hybrid and flexible working

• Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays

• Reward & Recognition ¦ You Count Rewards are individual rewards for going 'above & beyond'

• Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague

• The Market Place ¦ high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

• Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing