Programme Coordinator

Raspberry Pi Foundation; Cambridge; On-site; GBP 32,000 - 36,000; Full time

Job summary

An established industry player is seeking a Programme Coordinator to join its Digital Products team. This exciting role involves coordinating activities, managing project timelines, and providing essential administrative support to ensure the successful delivery of innovative digital products. Ideal candidates will possess exceptional organisational and communication skills, thrive in a collaborative environment, and be passionate about leveraging digital technologies to transform education. Join a mission-driven team dedicated to making computing accessible to all and contribute to meaningful projects that empower young learners. This position offers a unique opportunity to grow in a dynamic digital landscape.

Benefits

25 days annual leave

Private healthcare

Flexible work hours

Generous family leave policy

Cycle-to-work scheme

Professional development investment

Company pension scheme

Life assurance

Long-term illness insurance

Company-wide close down for 3 days

Qualifications

• Exceptional organisational skills and attention to detail.
• Ability to manage multiple projects in a fast-paced environment.
• Experience in project administration and user support.

Responsibilities

• Coordinate activities and provide support to ensure effective project delivery.
• Organise meetings, track project progress, and manage documentation.
• Support user testing and analyse product data for improvements.

Skills

Organisational Skills

Communication Skills

Project Administration

Data Analysis

Proactive Problem-Solving

Education

Relevant Degree or Equivalent Experience

Tools

Project Management Software

Spreadsheets

Communication Platforms

Job description

Programme Coordinator
Location: Cambridge, UK
Salary: £32,000 – £36,000 p.a. full-time equivalent, dependent on experience
Basis: Permanent; full-time, part-time or flexible
Eligibility: You must be eligible to work in the UK

The role

The Digital Products team at the Raspberry Pi Foundation is expanding to meet the growing demand for our innovative online platforms and tools that empower young people to learn computing and digital making skills. This is a newly created position, offering a unique opportunity to play a pivotal role in ensuring the smooth and efficient delivery of our exciting portfolio of digital products. As Programme Coordinator, you will be the central point of support for the team, facilitating communication, managing project timelines, and providing essential administrative assistance that enables our team to focus on creating exceptional user experiences.

In this dynamic role, you will be responsible for coordinating a variety of activities, from organising meetings and tracking project progress to supporting user testing and analysing product data. You will be instrumental in ensuring that our digital products are delivered on time and to the highest quality standards, while also providing valuable support to our users. This position offers the chance to gain valuable experience in a fast-paced digital environment and contribute directly to the Foundation's mission of making computing accessible to all.

We are looking for a highly motivated and detail-oriented individual with exceptional organisational and communication skills. The ideal candidate will be a proactive problem-solver, comfortable working collaboratively in a team, and passionate about digital technologies and their potential to transform education. If you are eager to contribute to a meaningful mission and thrive in a role where you can make a real impact, we encourage you to apply.

We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team.

Responsibilities

• Coordinate activities and provide administrative support to the Digital Products Leadership Team to ensure the effective delivery of agreed priorities and project milestones.
• Organise internal and external meetings, including scheduling, distribution of agendas and papers, taking minutes and following up on agreed actions.
• Support the planning and delivery of product-related events, such as user testing sessions, demos, and team meetings.
• Work with Product Managers to ensure access to timely and relevant management information, including project status updates and product roadmaps, and that Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) are tracked and reported on.
• Support the processes through which the team collects and analyses user feedback, product usage data, and other relevant data to drive product improvement, including collating and presenting reports.
• Help ensure that the team is using the Foundation's business processes, project management tools, and productivity tools effectively.
• Provide user support and verification across one or more digital products, addressing user queries and ensuring data accuracy.

Experience and personal attributes

We recognise that everyone has the potential for growth, and we welcome applications from candidates who can demonstrate that they have some, but not all, of the experience and personal attributes listed here.

• A highly organised approach to work, with exceptional attention to detail, and the ability to manage multiple projects simultaneously.
• Proactive, with the ability to manage competing priorities and a diverse range of tasks in a fast-paced environment.
• Collaborative and comfortable working with cross-functional teams, including product managers, developers, designers, and other stakeholders.
• Experience of project administration, including scheduling meetings, managing documentation, and tracking progress.
• Excellent written and spoken communication skills, with the ability to communicate technical information clearly to non-technical audiences.
• Able to analyse and present data to support decision-making and identify trends.
• Comfortable with using a range of digital tools, including spreadsheets, project management software, and communication platforms.
• Experience providing user support for digital products or services is desirable.
• Familiarity with agile methodologies and product development lifecycles is a plus.

About us

Established in 2008 and first known for our product — the wildly successful Raspberry Pi computer — the Foundation has developed education programmes, learning experiences, and products that are helping millions of young people learn vital new knowledge and skills.

Through Code Club, we support the world’s largest network of free informal computing clubs for young people. Tens of thousands of educators have taken our online courses, and millions of people use our free online learning resources. To deepen our understanding of how young people learn about computing and how to create with digital technologies, we conduct academic research, and we use that knowledge to increase the impact of our work and advance the field of computing education.

Across all of our work, we work hard to engage young people who come from backgrounds that are traditionally underrepresented in the field of computing or who experience educational disadvantage. We work all over the world, with teams based in the UK, Ireland, North America, and India, and partnerships with mission-aligned organisations in over 40 countries. You can learn more about us on our careers page.

We are at the forefront of the global movement to help young people learn about computing and digital making. You can read more about our mission, values, and goals in our Annual Review 2023 and our Strategy 2022–2025.

Benefits

In addition to competitive salaries, we offer a range of benefits for all of our colleagues, including:

• 25 days’ annual leave initially, growing to 30 days after five years service
• Company-wide close down for 3 days at the end of the year
• Generous company pension scheme with 8% employer and 4% employee contributions
• Private healthcare
• Life assurance and long-term illness insurance policy
• Investment in professional development and learning
• Flexible work hours as needed, to fit around childcare or other commitments
• Generous family leave policy
• Cycle-to-work scheme and season ticket loan

Timetable for applications
Closing date: Tuesday 27 May,9.00am GMT
Phone screen: week commencing Monday 26 May
First-round interview: week commencing Monday 9 June
Second-round interview: week commencing Monday 16 June

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. If successful in the selection process, you will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.