Programme Administrator – Training Delivery Support

Fresher Jobs Hub; Blaenavon; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Training opportunities

Career growth

Collaborative environment

Flexible work options

Leave benefits

Job summary

Fresher Jobs Hub is seeking a Programme Administrator – Training Delivery Support to help plan, coordinate, and administer training programmes. You will work with trainers, learners, and staff to keep sessions running smoothly and on schedule, ensuring accurate records and high-quality delivery.

The role emphasizes strong organisation, communication, and a proactive approach to logistics, materials, and participant support across on-site, hybrid, or remote settings as required.

Qualifications

• Bachelor's degree or diploma preferred in a related discipline.
• Strong organisational skills with ability to juggle multiple tasks.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office and standard collaboration tools.
• Familiarity with LMS and online learning platforms is a plus.

Responsibilities

• Plan, schedule, and coordinate training sessions, workshops, and development programmes.
• Maintain training calendars and ensure timely schedule updates for trainers and participants.
• Coordinate venues, virtual platforms, and IT requirements for training sessions.
• Prepare agendas, reports, certificates, and other documentation.
• Maintain accurate participant records and generate routine attendance and progress reports.
• Support learners and trainers with access to resources and learning materials.

Skills

Organisational skills

Communication

Time management

Attention to detail

Problem solving

Interpersonal skills

MS Office

Email & calendars

Video conferencing

Education

Bachelor's degree or diploma in Business Admin, HR, Education, Management, Training & Development

Tools

Google Workspace

Microsoft Teams

Zoom

Learning Management System (LMS)

Job description

Job Summary

Fresher Jobs Hub is seeking a highly organised, proactive, and detail-oriented Programme Administrator – Training Delivery Support to assist with the planning, coordination, administration, and delivery of training programmes. This role is ideal for individuals who enjoy supporting educational initiatives, coordinating learning activities, maintaining accurate records, and ensuring that training sessions run smoothly and efficiently.

The successful candidate will work closely with trainers, programme coordinators, learners, and other stakeholders to ensure that all training activities are well organised and delivered according to established schedules and quality standards. Responsibilities will include managing training calendars, preparing learning materials, maintaining participant records, coordinating venues or virtual meeting platforms, monitoring attendance, and providing administrative assistance throughout the training lifecycle.

The role requires excellent communication, time management, organisational, and problem-solving skills. The ideal candidate will be comfortable managing multiple administrative tasks, responding to participant enquiries, and supporting trainers with the resources and information they need to deliver effective learning experiences.

Fresher Jobs Hub welcomes applications from motivated freshers and experienced professionals who are eager to contribute to training operations, professional development, and learner support.

Key Responsibilities

Training Programme Coordination

• Assist in planning, scheduling, and coordinating training sessions, workshops, seminars, and professional development programmes.
• Maintain training calendars and ensure that trainers, participants, and relevant stakeholders receive timely schedule updates.
• Coordinate the logistical arrangements required for classroom-based, virtual, and hybrid training sessions.
• Support programme coordinators in ensuring that training activities are delivered according to approved plans and timelines.
• Monitor programme schedules and promptly communicate any changes, cancellations, or rescheduling requirements.

Administrative Support

• Prepare, organise, and maintain training documents, attendance registers, participant lists, schedules, and programme records.
• Manage emails, telephone enquiries, meeting arrangements, and routine administrative correspondence.
• Assist in preparing agendas, training reports, presentations, certificates, and other programme-related documentation.
• Maintain accurate digital and physical filing systems to ensure that information is easily accessible.
• Support the preparation of administrative summaries and progress reports for management review.

Trainer and Participant Support

• Communicate with trainers and facilitators to confirm session requirements, learning objectives, materials, and delivery arrangements.
• Provide participants with information regarding enrolment, session timings, learning resources, assessment requirements, and attendance procedures.
• Respond professionally to routine learner enquiries and direct complex issues to the appropriate team members.
• Assist participants with access to virtual learning platforms, course materials, and programme communications.
• Collect feedback from learners and trainers to help improve the quality of training delivery.

Learning Materials and Resources

• Prepare, distribute, and organise training materials, handouts, worksheets, presentations, and digital resources.
• Check documents for completeness, accuracy, formatting, and consistency before distribution.
• Coordinate the availability of training equipment, stationery, room arrangements, and online meeting facilities.
• Upload learning resources to designated platforms and maintain organised digital course folders.
• Assist trainers in ensuring that all required materials are available before each training session.

Record-Keeping and Reporting

• Maintain accurate participant registration records, attendance information, completion status, and assessment documentation.
• Update programme databases, spreadsheets, and learning management systems as required.
• Track participant progress and identify missing documentation or outstanding administrative requirements.
• Prepare routine reports covering attendance, enrolment, programme completion, feedback, and training activities.
• Handle confidential participant and organisational information responsibly.

Quality Assurance and Continuous Improvement

• Help ensure that training programmes follow internal administrative procedures and relevant organisational standards.
• Collect, organise, and summarise learner satisfaction surveys and trainer feedback.

Identify administrative challenges and recommend practical improvements to programme coordination.

Assist with post-training evaluations and the preparation of programme review documentation.

Support internal audits, quality reviews, and documentation checks when required.

Team Collaboration

• Work collaboratively with programme managers, trainers, HR teams, operations staff, and other stakeholders.
• Attend planning meetings and provide updates on administrative tasks, schedules, and programme requirements.
• Assist with special projects, new training initiatives, and additional administrative duties as assigned.
• Contribute to a supportive, professional, and learner-focused working environment.

Required Skills and Qualifications

Educational Qualifications

A bachelors degree or diploma in Business Administration, Human Resources, Education, Management, Training and Development, or a related discipline is preferred.

Candidates with relevant administrative training, office management qualifications, or equivalent practical skills may also be considered.

Fresh graduates with strong organisational and communication abilities are encouraged to apply.

Essential Skills

• Strong organisational skills and the ability to manage multiple responsibilities simultaneously.
• Excellent written and verbal communication skills.
• Good attention to detail when maintaining records and preparing documents.
• Effective time management and the ability to meet deadlines.
• Basic problem-solving and decision-making abilities.
• Professional interpersonal skills when communicating with trainers, learners, and colleagues.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, or equivalent productivity tools.
• Ability to use email, calendars, spreadsheets, video conferencing tools, and online document-sharing platforms.
• A willingness to learn new administrative systems and digital training technologies.

Preferred Skills

• Familiarity with learning management systems (LMS) and online training platforms.
• Experience using Google Workspace, Microsoft Teams, Zoom, or similar collaboration tools.
• Basic knowledge of training administration, course coordination, learner engagement, or programme monitoring.
• Ability to prepare simple reports, attendance summaries, and presentation materials.
• Experience supporting virtual, classroom-based, or blended learning programmes.

Experience

Freshers

Applicants with no prior professional experience may apply if they demonstrate good communication, computer literacy, organisation, and a willingness to learn.

Entry-Level Candidates

Previous experience in office administration, customer service, academic administration, data entry, reception, or coordination is an advantage.

Experienced Candidates

Applicants with 1–3 years of experience in programme administration, training coordination, HR administration, education support, or learning and development will be well suited to the position.

Candidates should demonstrate the ability to follow instructions, maintain accurate records, communicate professionally, and support the successful delivery of organised training activities.

Relevant internships, volunteering, academic projects, and administrative placements may also be considered as evidence of practical experience.

Working Hours

Employment Type: Full-time or part-time, depending on organisational requirements and the agreed employment arrangement.

Working Schedule: Generally Monday to Friday, with working hours determined by the programme schedule and operational needs.

Work Arrangement: On-site, hybrid, or remote opportunities may be available depending on the employers requirements and the nature of the training programmes.

Flexibility: Occasional flexibility may be required to support workshops, training events, virtual sessions, or programme deadlines outside standard office hours.

Breaks and Leave: Rest breaks, holidays, and leave will be provided in accordance with the applicable employment policy and local regulations.

The confirmed work location, schedule, employment type, and any flexibility requirements will be communicated during the recruitment process.

Knowledge, Skills and Abilities

Knowledge

Understanding of basic administrative processes and office procedures.

General awareness of training programme coordination and learner support.

Knowledge of document management, record-keeping, and data accuracy.

Familiarity with professional communication and workplace etiquette.

Awareness of confidentiality, information security, and responsible handling of personal data.

Basic understanding of training evaluation, attendance monitoring, and programme reporting.

Skills

Ability to organise schedules, coordinate activities, and maintain accurate documentation.

Strong written communication, proofreading, and information management skills.

Competence in spreadsheet preparation, data entry, and basic reporting.

Ability to prioritise tasks according to urgency and importance.

Confidence in communicating with different stakeholders.

Ability to learn digital tools, administrative systems, and internal procedures quickly.

Abilities

Ability to work independently while contributing effectively to a team.

Ability to remain organised and professional during busy training periods.

Ability to manage competing priorities without compromising accuracy.

Ability to identify administrative gaps and take appropriate corrective action.

Ability to maintain confidentiality and handle sensitive records responsibly.

Ability to adapt to changing schedules, learner needs, and programme requirements.

Ability to demonstrate initiative, reliability, accountability, and a positive attitude.

Benefits

• Competitive Compensation: Salary or hourly pay based on the position, experience, location, and agreed employment terms.
• Professional Development: Opportunities to develop administrative, coordination, communication, and programme management skills.
• Training Opportunities: Potential access to relevant internal training, workshops, and learning resources.
• Career Growth: Opportunities to progress into programme coordination, training operations, HR administration, learning and development, or project support.
• Collaborative Work Environment: The opportunity to work with trainers, programme managers, learners, and administrative professionals.
• Digital Skills Development: Practical experience with office productivity tools, virtual meeting platforms, and learning management systems.
• Flexible Work Options: Remote or hybrid arrangements may be available where supported by the specific role.
• Leave and Workplace Support: Applicable leave, holidays, and other employment benefits in accordance with the confirmed contract and relevant regulations.

All benefits are subject to the actual employers policies, eligibility criteria, and employment agreement. Specific compensation and benefits should be confirmed during the recruitment process.

Why Join Fresher Jobs Hub?

Joining an organisation through Fresher Jobs Hub can be an opportunity to develop practical workplace skills while contributing to meaningful training and learning activities.

As a Programme Administrator – Training Delivery Support, you will help create a smooth and organised learning experience for participants and trainers. Your work will support the effective delivery of programmes, improve access to learning resources, and ensure that essential administrative processes are completed accurately and on time.

This role is particularly suitable for candidates who want to begin or develop a career in administration, training operations, education support, human resources, or learning and development.

Reasons to consider this opportunity include:

Build a Strong Career Foundation: Gain transferable skills that are valuable across administration, education, HR, and operations.

Contribute to Learning and Development: Support training initiatives that help individuals strengthen their knowledge and professional capabilities.

Develop Practical Experience: Learn how to coordinate schedules, maintain records, prepare reports, and support training delivery.

Work with Different Stakeholders: Improve your communication and teamwork skills through regular interaction with trainers, participants, and colleagues.

Expand Your Digital Skills: Gain exposure to administrative software, online learning platforms, and collaboration tools.

Explore Career Progression: Build experience that may support future opportunities in programme management, training coordination, HR, and operations.

Make a Positive Contribution: Help ensure that training sessions are well prepared, participants receive appropriate support, and programme activities run efficiently.

Fresher candidates who are motivated, dependable, and eager to learn are encouraged to apply. Previous experience can be beneficial, but a strong work ethic, attention to detail, and willingness to develop are equally important.