Programmatic Account Manager

Adelphi Group; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

Hearts & Science in London is seeking a proactive Programmatic Account Manager to lead day-to-day management, optimisation and performance of programmatic campaigns across Display, Video, YouTube, Connected TV, and Digital Audio. You will collaborate with clients, planning teams and partners to drive results.

The role requires strong programmatic activation, campaign strategy and performance analysis, with the ability to juggle multiple streams in a fast-paced agency.

Qualifications

• Extensive programmatic experience in an agency or ad tech context.
• Hands-on across DSPs DV360, The Trade Desk, Amazon DSP and Yahoo.
• Experience with Display, Video, and Audio campaigns; knowledge of CTV is a plus.
• Strong data analysis and ability to turn insights into actions.
• Excellent communication and stakeholder management.
• Experience mentoring junior team members.
• Passion for digital media and continuous learning.

Responsibilities

• Lead the setup, activation and optimisation of programmatic campaigns across DSPs.
• Manage pacing, performance and delivery against KPIs.
• Identify optimisation opportunities across audience, inventory, creative and bidding.
• Ensure brand safety, verification and viewability standards.
• Deliver regular reporting and post-campaign analysis.
• Mentor juniors and share best practices across the team.
• Collaborate with media owners, DSP partners and technology vendors to drive growth and improve performance.

Skills

Programmatic ads

DV360

The Trade Desk

Amazon DSP

YouTube/CTV

Campaign analysis

Client management

Job description

Agency:

Hearts & Science

Job Function:

Media

Job Subfunction:

Performance Media

Job Description:

We are looking for a proactive and performance-driven Programmatic Account Manager to support the delivery of programmatic activity across Display, Online Video, YouTube, Connected TV, Broadcast Video and Digital Audio.

Working within the Activation team, you will lead the day-to-day management, optimisation and performance of campaigns across multiple DSPs, while acting as a key contact for clients, planning teams and media partners.

This role requires a strong understanding of programmatic activation, campaign strategy and performance analysis, alongside the ability to manage multiple workstreams in a fast-paced agency environment.

You will also support the development of junior team members, contribute to innovation initiatives and help drive best practice across the team.

Key Responsibilities
Campaign Management & Performance

• Lead the setup, activation and optimisation of programmatic campaigns across DSPs including DV360, The Trade Desk, Amazon DSP and Yahoo
• Manage campaign pacing, performance and delivery against agreed KPIs and client objectives
• Identify optimisation opportunities across audience, inventory, creative and bidding strategies
• Ensure best practice across brand safety, verification and viewability standards

Planning & Strategy

• Support the development of programmatic strategies across Display, Video and Audio
• Build campaign rationales and activation recommendations aligned to client goals
• Contribute to testing roadmaps, innovation opportunities and performance frameworks
• Translate campaign data into actionable insights and recommendations

Client & Stakeholder Management

• Act as a day-to-day contact for clients and internal planning teams
• Deliver regular reporting, campaign updates and post-campaign analysis
• Collaborate with media owners, DSP partners and technology vendors to identify growth opportunities and improve performance
• Build strong working relationships across internal and external stakeholders

Team Support & Development

• Support and mentor Executives and Senior Executives within the team
• Share platform knowledge, best practice and campaign learnings
• Contribute to operational improvements, workflows and activation efficiencies

Skills & Experience

• Strong experience in programmatic advertising within an agency, media owner or ad tech environment
• Hands-on experience across DSPs such as DV360, The Trade Desk, Amazon DSP and Yahoo
• Experience managing campaigns across Display and/or Video environments (CTV, OLV, YouTube and Audio advantageous)
• Strong understanding of programmatic buying, optimisation levers and campaign measurement
• Confident analysing campaign data and translating insights into clear actions and recommendations
• Comfortable managing multiple campaigns and deadlines simultaneously
• Strong communication and stakeholder management skills
• Experience mentoring or supporting junior team members
• Passion for digital media, emerging technology and continuous learning

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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