Program Manager – Last Mile Delivery

JD.COM; Milton Keynes; In loco; GBP 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

JD.COM in Milton Keynes, UK seeks a Program Owner with European scope to lead a core initiative that enhances Last Mile delivery capabilities across Europe.

You will design scalable frameworks, deploy standardized SOPs across EU operations, drive improvements in performance management and fleet repair, and coordinate cross-functional efforts with Procurement and Local Operations to implement practical solutions.

Competenze

• Fluent English, spoken and written.
• 5+ years of professional experience in relevant field.
• Bachelor's degree or higher.
• Experience in last mile delivery and fleet management.
• Proficient in Office software and data analysis.
• Strong communication, coordination, logical thinking and problem-solving; multicultural environment experience.

Mansioni

• Lead design and deployment of scalable frameworks and SOPs across EU operations.
• Drive improvements in performance management, demand planning, and fleet repair processes.
• Develop and execute program enhancements like capacity planning for Last Mile delivery.
• Coordinate cross-functional alignments with Procurement and Local Operations to implement solutions.

Conoscenze

English fluency

Data analysis

Communication

Coordination

Problem solving

Multicultural experience

Formazione

Bachelor's degree or higher

Strumenti

Office software

Descrizione del lavoro

As the Program Owner with European scope, you will lead a core initiative to enhance Last Mile delivery capabilities, directly contributing how JD Logistics delivers parcels to customers across Europe. Your focus will be on:

1.Process Optimization and Standards Implementation

• Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives.
• Drive process improvements across several operational domains including performance management, demand planning or fleet damage and repair management.

2.Strategic Program Enhancement

• Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure.

3.Performance Monitoring & Operational Excellence

• Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe.

4.Cross-Functional Collaboration & Innovation

• Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant Last Mile Delivery challenges.

Requirements:

• Language Requirements: Fluent spoken and written in English
• More than 5+ years of professional experience in respective field
• Education: Bachelor's degree or higher
• Experience in last mile delivery sector, fleet management
• Proficient in Office software and strong data analysis skills
• Possess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment