Program Manager – IT & BI Transformation (CRM & AI), Hybrid

E1 Partners

Leeds

Hybrid

GBP 70,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Hybrid working

2 days in the office per week

25 days’ holiday + bank holidays (buy

Job summary

E1 Partners is seeking a Programme Manager to own the IT and BI change portfolio end to end. The role focuses on delivering strategic initiatives, including a CRM replacement and migration, with upcoming AI capabilities to enhance business operations.

You will run governance, integrated planning and budgets across in-house builds (Azure DevOps), vendor and SaaS changes, ensuring benefits are realised through robust business cases and stakeholder management.

Qualifications

Track record of running multi-workstream programmes or portfolios.
Strong governance, planning and budget control.
Confident with senior stakeholders and suppliers.
Experience managing vendor-delivered change.
Experience of line management and leading matrixed teams.
Fluency in MSP, PRINCE2 or Agile; able to adapt to context.
Energy supply industry knowledge and core supplier processes.
Experience in benefits management.

Responsibilities

Governance of programme and project delivery across multiple workstreams.
Own integrated planning: milestones, dependencies, critical path and resourcing.
Deliver across in-house Azure DevOps builds, vendor and SaaS changes.
Run RAID and change control; escalate risks to scope, cost or timeline.
Own budgets, forecasting and cost control across workstreams.
Shape business cases and track realized benefits.
Manage senior stakeholders, suppliers and SLAs.
Line-manage a Project Coordinator and lead matrixed delivery teams.