Program Manager, Amazon Freight Partner (AFP) Program

Amazon; Greater London; On-site; GBP 70,000 - 120,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Program Manager to lead the electrification efforts in the Middle Mile, driving ZEV deployments across Europe and building strategic roadmaps with cross-functional teams. You will design metrics, run weekly reviews, and build business cases for expansion while partnering with AFP carriers.

This role requires data-driven problem solving, comfort with ambiguity, and the ability to influence senior leadership. Occasional travel (<10%) and a focus on delivering sustainable transport solutions.

Qualifications

• Bachelor's degree required.
• Experience defining program requirements with data and metrics to drive improvements.
• Proven track record in program or project management.
• Ability to implement repeatable processes and drive automation/standardization.
• Experience defining and executing program requirements.
• Experience communicating results to senior leadership.
• Experience delivering cross-functional projects.

Responsibilities

• Own the BET WBR and design/monitor metrics tracking BET fleet growth and health.
• Contribute to the BET expansion strategy and deployment roadmap with partners.
• Support AFP carriers through vehicle deployment and resolving disparities.
• Orchestrate driver type changes for the electric fleet to boost efficiency.
• Transition to a variable consumption-based payment with internal teams.
• Monitor execution and customer feedback to ensure quality delivery.

Skills

Program management

Data metrics

Cross-functional

Senior leadership reporting

Process automation

Stakeholder management

German language

Education

Bachelor's degree

Master's degree

Job description

Job ID: 10513310 | Amazon UK Services Ltd.

Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner (AFP) is a program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential. It’s also the preferred supply type to launch and trial new technology such as Zero Emission Vehicles (ZEV).

The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment. We are looking for a Program Manager to help us to continue spearheading the electrification of the worldwide Amazon Middle Mile. You will contribute to the Amazon Climate pledge – our commitment made in 2019 to reach net-zero carbon emissions by 2040.

As key member of a cross functional and global team you will 1) Lead the ZEV weekly business review to drive and continuously improve operations of the existing BET fleet, 2) Manage deployment of new ZEVs across Europe, 3) Build business cases for strategic initiatives, 4) Coordinate due diligence on cross-business collaborations ensuring financial/operational viability and high carrier experience, 5) Influence and build the strategic BET expansion roadmap.

We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of different organizations.

This role offers an opportunity to make business-critical decisions that will transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business.

Some occasional domestic and international travel required (<10%).

Key Job Responsibilities

• Own the BET WBR and design/monitor metrics tracking BET fleet growth and operational health
• Contribute to the BET expansion strategy and define the deployment roadmap with cross-functional partners
• Support AFP carriers through vehicle deployment and overcoming payment/operational disparities
• Orchestrate driver type changes for the electric fleet to boost efficiency and achieve diesel TCO parity
• Manage the transition towards a variable consumption-based payment working with 3P vendors, Tax, Accounting, FinOps, and Finance)
• Monitor project execution and customer feedback to ensure quality delivery on target

About the Team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

#TECHNOLOGY #SUSTAINABILITY #TRANSPORT #MIDDLEMILE #ZEROEMISSION #CLIMATEPLEDGE #FASTFORWARD

Basic Qualifications

• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements
• Experience managing, analyzing and communicating results to senior leadership
• Experience delivering cross functional projects

Preferred Qualifications

• Master's degree
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Speak, write, and read fluently in German

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.