Program Director (Community Services)

Placements24; Southampton; Hybrid; GBP 50,000 - 77,000; Full time

Benefits offered by this job

Executive compensation package

Comprehensive health benefits

Retirement plan

Job summary

Placements24 is seeking a Program Director for a established charitable organization in Randburg. This senior role leads multiple community service programs, shaping strategy, and guiding a diverse team toward measurable social impact.

The position requires 7–10 years of leadership experience in non-profit settings, a Master’s degree, and strong fundraising and stakeholder skills to drive sustainable results in the Gauteng region.

Qualifications

• Minimum 7–10 years of progressive leadership experience in complex community service or social welfare programs.
• Proven track record in strategic planning, program development, and team leadership.
• Experience with budgeting, financial oversight, and fundraising.
• Strong understanding of social service delivery and policy frameworks.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Provide strategic leadership for all community service programs.
• Develop and refine program strategies, goals, and objectives.
• Lead and mentor a team of program managers and staff.
• Oversee program budgets, financial planning and resource allocation.
• Establish and maintain relationships with government bodies, funders, and partners.
• Ensure program quality through monitoring and evaluation frameworks.
• Identify opportunities for program innovation and expansion.
• Represent the organization to donors, partners, and in public forums.
• Ensure compliance with legal, ethical, and funding requirements.
• Contribute to organizational strategic planning.

Skills

Strategic leadership

Budgeting & financial oversight

Fundraising & donor relations

Stakeholder management

Team leadership & mentoring

Communication & negotiation

Education

Master’s degree in Social Work, Public Administration, Non-profit Management, or related field

Job description

About the Role

Our client, a well-established and impactful charitable organization dedicated to providing comprehensive support services to vulnerable families and individuals in Randburg, Gauteng, is seeking a highly experienced and strategic Program Director. This senior leadership role will oversee the development, implementation, and sustainability of all community service programs. You will be responsible for leading a team of program managers, ensuring program excellence, managing budgets, fostering key partnerships with government agencies and other NGOs, and driving the organization's mission forward. This is a leadership opportunity to significantly influence the lives of those served within the Randburg community and shape the future direction of our client's impactful work.

Key Responsibilities

• Provide strategic leadership and oversight for all community service programs.
• Develop and refine program strategies, goals, and objectives to align with the organization's mission and vision.
• Lead, mentor, and manage a team of program managers and staff, fostering a high-performance culture.
• Oversee program budgets, financial planning, and resource allocation to ensure efficiency and impact.
• Establish and maintain strong relationships with key stakeholders, including government bodies, funders, community partners, and beneficiaries.
• Ensure the quality and effectiveness of program delivery through robust monitoring and evaluation frameworks.
• Identify opportunities for program innovation, expansion, and diversification.
• Represent the organization in public forums, conferences, and to potential donors and partners.
• Ensure compliance with all legal, ethical, and funding requirements.
• Contribute to the overall strategic planning and development of the organization.

Requirements

• Minimum of 7-10 years of progressive leadership experience in managing complex community service or social welfare programs, preferably within the non-profit sector.
• Proven track record of success in strategic planning, program development, and team leadership.
• Demonstrated experience in budget management, financial oversight, and fundraising.
• Excellent understanding of social service delivery, community needs, and relevant policy frameworks.
• Exceptional communication, negotiation, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Master's degree in Social Work, Public Administration, Non-profit Management, or a related field is required.
• Experience working within the Gauteng province, particularly in Randburg, is highly advantageous.
• Ability to work effectively in a hybrid environment, balancing remote and on-site responsibilities.
• A deep commitment to social justice and community empowerment.

Benefits

• Executive-level compensation package including competitive salary and performance bonuses.
• Comprehensive health, retirement, and other benefits.
• Significant opportunities for strategic impact and leadership.
• Professional development and continuous learning support.
• A collaborative and highly motivated senior management team.
• The chance to lead impactful services within the vibrant Randburg community.
• Influence over the direction and growth of a respected charitable organization.