Program Assistant - Community Services

Placements24; Greater London; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

Retirement plan

Professional development

Job summary

Placements24 is seeking a proactive Program Assistant to support Community Services initiatives in East London. The role blends in-office collaboration with remote task management, helping deliver services to vulnerable individuals and communities.

You will handle scheduling, documentation, data collection, and liaison with participants and partners. The ideal candidate has nonprofit experience, strong organizational abilities, and excellent communication skills.

Qualifications

• Experience supporting programs in non-profit context.
• Strong organizational and time-management skills with attention to detail.
• Proficient in MS Office and virtual collaboration tools.
• Good written and verbal communication skills.

Responsibilities

• Provide administrative support to program managers and staff; schedule meetings and manage correspondence.
• Assist in planning and coordination of program activities, events and workshops.
• Maintain program records, databases and filing systems with accuracy and confidentiality.
• Prepare reports and presentations; liaise with participants and partners as directed.
• Assist with data collection and monitoring of program activities.

Skills

Program admin

Time management

Communication

Tools

Microsoft Office

Job description

About the Role

Our client is seeking an organized and proactive Program Assistant to support their Community Services initiatives in East London. This role is integral to the successful delivery of programs aimed at supporting vulnerable individuals and communities. You will provide essential administrative and logistical support to the program team, ensuring that activities run smoothly and efficiently. This hybrid position offers the opportunity to collaborate with the team in the office while also managing specific tasks and communications remotely, contributing directly to the mission of the Charity & Voluntary sector.

Key Responsibilities

• Provide administrative support to program managers and staff, including scheduling meetings and managing correspondence.
• Assist in the planning and coordination of program activities, events, and workshops.
• Maintain program records, databases, and filing systems, ensuring accuracy and confidentiality.
• Prepare reports, presentations, and other program-related documents.
• Liaise with participants, community members, and external partners as directed.
• Assist with data collection and monitoring of program activities.

Requirements

• Experience as a Program Assistant or in an administrative support role, preferably within the non-profit sector.
• Strong organizational and time-management skills, with excellent attention to detail.
• Proficiency in office software (Microsoft Office Suite) and virtual collaboration tools.
• Good written and verbal communication skills.
• Ability to work effectively in a hybrid work environment, managing tasks both remotely and in-office.
• A willingness to support the goals of the Charity & Voluntary sector and contribute to community well-being.

Benefits

• Competitive salary and comprehensive benefits package.
• Hybrid work model providing flexibility and work-life balance.
• Opportunity to gain valuable experience in program support within the non-profit sector.
• Supportive and collaborative team environment.
• Professional development opportunities.
• Paid time off and contributions to a retirement fund.