Professional Services Consultant

TN United Kingdom; Windsor; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Professional Services Consultant to join their elite team of technologists. This role involves engaging directly with clients to deploy and implement advanced NetApp solutions, ensuring maximum value within customer environments. The ideal candidate will possess significant experience in technology consulting, particularly with NetApp storage systems and Cloud services. You'll work closely with sales teams and other service personnel, requiring excellent communication skills and a proactive attitude. If you're passionate about customer experience and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 8-12 years of experience as a technology consultant.
• Strong knowledge of NetApp storage and Cloud services.
• Experience with automation tools and scripting.

Responsibilities

• Engage with customers to implement and integrate NetApp solutions.
• Coordinate with sales teams for solution deployment.
• Train customers and lead project functions.

Skills

NetApp storage (CDOT and 7-Mode)

Cloud services

PowerShell scripting

Customer communication

Infrastructure design

Storage protocols (CIFS, NFS, iSCSI, Fibre Channel)

Deployment of Hybrid and Cloud storage solutions

Monitoring platforms

Education

Bachelor's degree

Tools

OnCommand Unified Manager

Performance Manager

Cloud Insight

Cisco UCS

VMware vSphere

Job description

Title: Professional Services Consultant

Location: Windsor, United Kingdom

Requisition ID: 1158cc1be76e

Job Category: Consulting

EU work permit required: Yes

Job Views: 7

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

NetApp, recognized as one of the best places to work, offers an exciting opportunity to join our elite team of technologists. We are passionate about customer experience and value strong relationships both internally and externally.

Role Overview: As a Professional Services Consultant, you will engage directly with multiple NetApp customers by deploying, implementing, and integrating various technical architectures that maximize the value of our solutions within customer environments. You will position, deliver, and implement NetApp solutions and advanced consulting services, working closely with sales teams and other service personnel to deploy solutions in operational production environments. This role requires a dynamic, hardworking, and ambitious individual with excellent verbal and written communication skills and consulting experience with strong customer interaction skills.

Job Requirements

• Significant hands-on field experience as a technology consultant.
• Deployment of post-sales On-premises, Hybrid, and Cloud storage solutions, coordinating with senior customer representatives and sales teams.
• Solid foundation in NetApp storage (CDOT and 7-Mode), IT infrastructure, applications, and Cloud services, with the ability to quickly become a Subject Matter Expert.
• Experience in deploying and administering NetApp Storage, troubleshooting performance issues, firmware and OS upgrades, and using storage management tools like OnCommand Unified Manager, Performance Manager, and Cloud Insight.
• Proficient understanding of NetApp storage concepts, management tools, and related technologies, including Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, and Fabric Pool.
• Experience with other NetApp storage technologies like StorageGrid, E-Series, and SolidFire is highly regarded.
• Experience with automation tools such as NetApp Workflow Automation and basic scripting in PowerShell/Python.
• Understanding of infrastructure components like compute, virtualization, and networks, including Cisco UCS, VMWare vSphere, Microsoft OS, and applications, and backup solutions.
• Strong knowledge of storage protocols (CIFS, NFS, iSCSI, Fibre Channel).
• Experience with monitoring platforms, WANs, SANs, backup, and disaster recovery platforms.
• Experience with Cisco/Brocade SAN switches.
• Excellent customer communication and documentation skills.
• Ability to build and maintain strong relationships with stakeholders.
• Experience in infrastructure design, deployment, and disaster recovery planning.
• Positive, proactive, team-oriented attitude with flexibility and innovation.
• Ability to train customers and lead project functions to ensure success.

Education

• Minimum of 8-12 years of related experience with a bachelor’s degree and applicable work experience.

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