Professional Indemnity Claims Specialist - Hybrid (Bristol)

Dormont Manufacturing Co; Bristol; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Tokio Marine HCC Group of Companies is seeking a Claims Adjuster – Professional Indemnity to join a Bristol-based team. The role involves handling professional indemnity claims with authority for medium and high value cases, reporting to the Senior Claims Adjuster and liaising with London teams as needed.

You will work in a hybrid setup (3 days in the office) and contribute to a collaborative claims function with exposure to complex files and external legal counsel.

Qualifications

• At least 3–5 years’ experience handling Professional Indemnity claims.
• ACII qualification or relevant degree (full or part qualification acceptable).
• Experience using Microsoft Office packages (Excel, Outlook, Word).
• Working knowledge of insurance law and interpretation of policy terms and conditions.
• Ability to handle in excess of 100 primary single insurer claims/notifications.

Responsibilities

• Process information onto the claims system (Guidewire).
• Identify relevant facts, documents and requests for information.
• Handle claims within your authority.
• Draft case summaries, strategies and Large Loss Reports.
• Instruct Panel lawyers and manage accordingly.
• Set case reserves in line with company philosophy.
• Communicate with brokers, insureds and third parties.
• Attend meetings and mediations with third parties.
• Attend monthly team meetings and engage with reinsurers when needed.

Skills

Claims handling experience

High-volume workload management

Education

ACII qualification or relevant degree

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

Tokio Marine HCC Group of Companies is seeking a Claims Adjuster – Professional Indemnity to join a Bristol-based team. The role involves handling professional indemnity claims with authority for medium and high value cases, reporting to the Senior Claims Adjuster and liaising with London teams as needed.

You will work in a hybrid setup (3 days in the office) and contribute to a collaborative claims function with exposure to complex files and external legal counsel.