Production Support Engineer

Sunswap; Leatherhead; On-site; GBP 32,000; Full time

Job summary

Sunswap is seeking a Production Support Engineer to enhance our manufacturing operations. This entry-level role involves hands-on problem solving, supporting key production functions, and ensuring compliance with automotive standards. Join us at our Leatherhead facility and contribute to our mission of providing innovative, sustainable solutions in the refrigeration sector.

Benefits

30 days of annual leave

Sabbatical after 3 years

5 free counselling sessions per year

Family leave from 4 weeks to 4 months

Free Monthly Lunches & Quarterly Socials

Cycle to Work Scheme

Free Sunswap merchandise

Qualifications

• Excellent computer literacy, particularly with Excel or similar.
• Experience in UK Low Volume Manufacturing environment preferred.
• Highly motivated problem solver.

Responsibilities

• Perform impact assessments and ensure production containment results are maintained.
• Execute assembly and rework tasks based on engineering drawings.
• Contribute to effective resolution of complex issues throughout the production process.

Skills

Computer literacy

Problem-solving

Data analysis

Education

Engineering Qualification (Foundation Degree, Apprenticeship, Degree Level)

Job description

Sunswap Leatherhead, England, United Kingdom

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Sunswap Leatherhead, England, United Kingdom

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Primary location: Leatherhead, KT22 7BA, UK

Please note this role is based 5 days on site

Salary: up to £32,000 (dependent on experience)

Contract: 12 month FTC

About Sunswap:

Sunswap is a clean-tech innovator, pioneering the world’s first fully electric, battery and solar-powered transport refrigeration unit (TRU) — a true zero-emission alternative to diesel-powered systems. Our mission is to decarbonise the global cold chain, delivering sustainable solutions for the transport and logistics industry.

Since our founding in 2020, we have grown rapidly and secured key partnerships with industry leaders like Tesco and DFDS to bring our cutting-edge refrigeration technology to market. In 2024, we secured a £17.3 million investment to accelerate our mission and scale our impact.

Our achievements have earned significant recognition, including the 2024 Technological Breakthrough Award from the Cold Chain Federation and a place in The Sunday Times 2024 & 2025 Best Places to Work list, celebrating our outstanding workplace culture. At Sunswap, we are united by a shared vision of innovation, sustainability, and inclusivity, where every team member is empowered to make a meaningful impact.

• 30 days of annual leave (includes a Wellbeing Day)
• Sabbatical (after 3 years of working with Sunswap)
• 5 free counselling sessions per year
• Family leave ranging from 4 weeks to 4 months
• Free Monthly Lunches & Quarterly Socials!
• Cycle to Work Scheme
• Free Sunswap merch

Job overview

As a Production Support Engineer, reporting to the Senior Production Support Engineer, you are a proactive and enthusiastic problem-solver, passionate about hands-on execution that directly impacts production success. You will apply your expertise in advanced assembly, intricate rework, and complex diagnostics, working flexibly to support key functions such as Engineering, Procurement, Inventory, Systems, Quality, and Manufacturing Engineering. Your direct contributions will drive efficient issue resolution, uphold high-quality output, and foster continuous improvement, all while maintaining exacting automotive standards and effectively utilising specialised internal software and tools.

Key responsibilities

• Impact Assessments for Production Containment to be kept to zero by the end of the day:
• (Interim Containment Action ) ICA Control / Management
• ICA Triage
• New ICA Training to Build Technicians alongside respective Team Leaders in their build areas
• Ensure ‘ICA Pending’ Inventory lines are kept to zero to avoid line stoppages, directing the PST Leader to request resource where required flexibly to reduce these.
• Complete tasks that require advanced soldering skills compliant with automotive industry standards for rework and offline ICA activities.
• Accurately interpret and execute assembly and rework tasks based on complex engineering drawings where required.
• Trained and proficient in the use of specialised R&D tooling for prototype assembly and rework
• Act as a completely flexible Team Member, able to move between all functional areas representing the Production Teams best interests to move as quickly and efficiently as possible.
• Support complex rework activities, recording activities, working with Engineers & Quality to define requirements for safety, and practical activities.
• Contribute to the reduction of ICA (Internal Containment Activities) reducing the overall volume of these, and complexity pushing back containment further up our value stream.
• In house manufacture planning, working alongside our Supply Chain team to provide intricate plans, and requirements in conjunction with Engineering to deliver new parts.

Qualifications & experience

• Excellent computer literacy, particularly with Excel, or similar i.e. Airtable. Able to interpret, and analyse data effectively. A data driven problem solver.
• Highly motivated problem solver, driven by passion to own a complex issue through from discovery to resolution.
• Engineering Qualification preferred, i.e. Foundation Degree, Apprenticeship, Degree Level, Other City & Guilds Qualifications. Alternatively, currently looking for a placement as part of your existing course.
• Excellent communicator, with a positive mindset who is solutions orientated.
• Experience within a UK Low Volume Manufacturing environment, particularly working within Production Support functions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Production and Manufacturing

• Industries

  Industrial Machinery Manufacturing

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