Production Software Engineer

GBST; Greater London; Ibrido; GBP 60.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

2 days flexible/hybrid working

Private Health Insurance including Dry

Non-contributory Pension Scheme

Salary Sacrifice: Car/Cycle to Work

EAP

LinkedIn Learning

Descrizione del lavoro

GBST is seeking a Software Engineer for its UK Production Support team. You will focus on supporting live client environments, performing root cause analysis, and collaborating with development teams to drive resolution.

You will help ensure stability, performance, and reliability of GBST's wealth management platforms. The role involves investigating incidents, analyzing logs, supporting deployments, and communicating complex issues to technical and non-technical audiences.

Competenze

• Experience supporting business-critical applications in production environments.
• Strong troubleshooting and root cause analysis skills.
• Experience working with Java-based enterprise applications.
• Strong SQL skills including data analysis and data correction scripting.
• Experience reviewing application logs and diagnosing integration issues.
• Understanding of APIs, web services and system integrations.
• Experience with cloud-based environments, preferably AWS.
• Excellent communication skills with clients and stakeholders.

Mansioni

• Investigating and resolving complex production incidents across client environments.
• Performing root cause analysis and providing detailed findings to development teams.
• Analyzing application, infrastructure and integration logs to identify issues and bottlenecks.
• Supporting software deployments, upgrades and client testing activities, including UAT.
• Collaborating with developers, business analysts and client stakeholders to deliver timely solutions.
• Contributing to ongoing improvements in system reliability, monitoring and support processes.
• Participating in incident response and out-of-hours support activities when required.

Conoscenze

Java

SQL

AWS

Troubleshooting

APIs

REST/ SOAP

Docker & Kubernetes

CI/CD

Logging & Monitoring

Client communication

Formazione

Relevant technical qualification

Strumenti

Docker

Kubernetes

Terraform

CloudWatch

Grafana

Descrizione del lavoro

About Us

At GBST, we're inspiring wealth innovation for wealth management and advice organisations globally. Our commitment to excellence, ongoing investment in technology, and track record of successful delivery has earned us the trust of many of the world's leading financial services organisations. We're continuing to transform our technology stack to deliver a modern, digital experience across front and back-office wealth management solutions, and we're looking for talented people to help us support and evolve these platforms.

The opportunity

We’re now looking for a Software Engineer to join our UK Production Support team. Your primary focus will be supporting our live client environments, investigating complex technical issues, performing root cause analysis, and working closely with development teams to drive resolution. You'll play a critical role in ensuring the stability, performance, and reliability of GBST's wealth management platforms.

Your day-to-day may include:

• Investigating and resolving complex production incidents across client environments.

• Performing root cause analysis and providing detailed technical findings to development teams.

• Analysing application, infrastructure and integration logs to identify system issues and performance bottlenecks.

• Supporting software deployments, upgrades and client testing activities, including UAT.

• Collaborating with developers, business analysts and client stakeholders to deliver timely solutions.

• Contributing to ongoing improvements in system reliability, monitoring and support processes.

• Participating in incident response and out-of-hours support activities when required.

What You'll Bring

You'll ideally hold a relevant technical qualification and have experience supporting enterprise applications in a production environment. Success in this role requires strong analytical and troubleshooting skills, a customer-focused mindset, and the ability to communicate complex technical issues clearly to both technical and non-technical audiences.

Essential Experience

• Experience supporting business-critical applications within a production support, application support or software engineering environment.

• Strong troubleshooting and root cause analysis skills.

• Experience working with Java-based enterprise applications.

• Strong SQL skills, including data analysis, reporting and data correction scripting.

• Experience reviewing application logs and diagnosing application or integration issues.

• Understanding of APIs, web services and system integrations.

• Experience working with cloud-based environments, preferably AWS.

• Excellent communication skills and experience working directly with clients and stakeholders.

Technical Skills

• Experience with some or all of the following technologies will be highly regarded:

• AWS services including EC2, RDS, S3, SQS, Lambda and AWS MQ.

• Java, J2EE, Spring Framework, Spring Boot and Hibernate.

• SOAP and REST web services using XML and JSON.

• SQL Server and stored procedures.

• Docker and Kubernetes.

• CI/CD pipelines and DevOps practices.

• Infrastructure as Code (Terraform).

• Monitoring and observability tools such as CloudWatch, Grafana and Prometheus.

• Messaging technologies including RabbitMQ and AMQP.

• Knowledge of FIX protocol and financial markets or trading platforms.

GBST & U benefits

• 2 days flexible/hybrid working arrangement. Office is in Central London

• Instant savings and discounts on major retailers across the country

• Private Health Insurance including Dental and Optical Cover

• Non-contributory Pension Scheme

• Salary Sacrifice Schemes – Car, Cycle to Work and Additional Pension Contributions

• Additional GBST & U day off every year

• Employee Assistance Program (EAP)

• LinkedIn Learning