Product Support Coordinator (12 Fixed Term Contract)

Renishaw PLC; Kingswood; Vor Ort; GBP 25.000 - 31.000; Vollzeit

Zusammenfassung

Renishaw plc in Wotton under Edge is seeking a Product Support Coordinator on a 12 fixed-term contract to back end users and subsidiaries within the CGPD. You will report to the CGPD Service Manager and work closely with applications, hardware support and installation engineering teams to keep the service function running smoothly.

Day to day you will schedule maintenance, calibrations, installations, upgrades and breakdown responses; manage servicing, ordering, training coordination, site

Qualifikationen

• Experience in a service support / coordinating role.
• Experience in a technical or engineering environment is favourable.

Aufgaben

• Scheduling maintenance, calibrations, installations, retrofits, upgrades, and breakdown responses.
• Managing system servicing, equipment ordering, training coordination (UCC, AGILITY, UKAS), and site survey arrangements.
• Handling documentation: OBJs, certificates, BOM creation, CI entries, service contracts, RAMS/COSHH, daily reports.
• Liaising with logistics, purchasing, imports, UK Sales, applications teams, licensing, and subsidiaries.
• Supporting D365-related data accuracy and process compliance.

Kenntnisse

Service coordination

Scheduling

Communication

Jobbeschreibung

Product Support Coordinator (12 Fixed Term Contract)

Wotton under Edge

Up to £28,000 depending on experience

Renishaw’s CMM & Gauging Products Division requires a coordinator to support the end user and subsidiary business.

Reporting to the current Service Manager, the role will require close liaison with the applications, hardware support group and installation engineering teams to support the day to day activities of the service function of the business.

The role involves day to day interaction with the service and support teams and reports directly to the CGPD Service Manager.

Responsibilities

• Scheduling maintenance, calibrations, installations, retrofits, upgrades, and breakdown responses.
• Managing system servicing, equipment ordering, training coordination (UCC, AGILITY, UKAS), and site survey arrangements.
• Handling documentation: OBJs, certificates, BOM creation, CI entries, service contracts, RAMS/COSHH, daily reports.
• Liaising with logistics, purchasing, imports, UK Sales, applications teams, licensing, and subsidiaries.
• Supporting D365‑related data accuracy and process compliance.

Key requirements

The successful candidate should already have some experience in a service support / coordinating role and whilst not essential, experience of working a technical or engineering environment would be favourable.

The role involves day to day interaction with the service and support teams ad reports directly to the CGPD Service Manager