Product Strategy Lead

Harnham; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Harnham, a specialist digital consultancy, is seeking a Product Strategy Lead to shape a new product strategy capability. You will lead product strategy for ecommerce client accounts, shape the offering, and drive commercial growth with autonomy.

Working at the intersection of product, strategy, ecommerce and client leadership, you will run discovery to execution, embed AI thinking, and partner with designers and engineers to turn insights into measurable value for clients.

Qualifications

• Experience leading product strategy or digital strategy in an agency setting.
• Proven delivery of commercial outcomes through digital products.
• Experience with ecommerce platforms and customer journeys.
• Ability to influence senior stakeholders and clients.
• Experience embedding AI into products, services, or processes.

Responsibilities

• Lead product strategy across ecommerce initiatives for a range of client accounts.
• Work with clients to understand business objectives, customer needs, and growth opportunities.
• Identify new products, services, and propositions delivering measurable commercial impact.
• Develop product strategies from discovery through execution.
• Collaborate with designers, engineers and stakeholders to bring ideas to life.
• Embed AI-led thinking into products, customer journeys, and internal ways of working.

Skills

Product strategy

Agency background

Ecommerce

Stakeholder management

AI in products

Job description

An exciting opportunity for a Product Strategy Lead to help shape and build a new product strategy capability within a fast-growing digital consultancy. This role sits at the intersection of product, strategy, e-commerce, and client leadership, offering the chance to influence both client outcomes and the future direction of the business.

Company

They are a specialist digital consultancy focused on helping brands create modern, customer-centric commerce experiences. Working with leading e-commerce organisations, they combine strategic thinking, design, technology, and AI to solve complex business challenges and unlock commercial growth.

Operating through small, multidisciplinary teams, they build long-term client partnerships and work collaboratively to deliver innovative digital products and experiences. Their culture values autonomy, curiosity, and continuous improvement.

Role

As the Product Strategy Lead, you will play a pivotal role in defining product strategy for a portfolio of e-commerce clients while helping establish a new strategic product function within the business.

Key responsibilities include:

• Leading product strategy across digital and e-commerce initiatives for a range of client accounts
• Working closely with clients to understand business objectives, customer needs, and growth opportunities
• Identifying new products, services, and propositions that deliver measurable commercial impact
• Developing product strategies from discovery through to execution
• Collaborating with designers, engineers, and stakeholders to bring ideas to life
• Facilitating strategic workshops and presenting recommendations to senior decision-makers
• Driving account growth through the identification of new opportunities and value creation
• Embedding AI-led thinking into products, customer journeys, and internal ways of working
• Helping shape and evolve the organisation's broader product strategy offering
• Operating in a highly collaborative environment with significant autonomy and ownership

Your Skills & Experience

You will bring:

• Strong experience in product strategy, digital strategy, or product management roles
• You must come from an agency background, working with Ecommerce clients
• Proven success delivering commercial outcomes and driving business growth through digital products
• Experience working with e-commerce platforms and digital customer journeysStrong understanding of UX, CRO, APIs, SEO, integrations, and modern commerce ecosystems
• Confidence engaging and influencing senior stakeholders and clients
• Excellent problem-solving, analytical, and strategic thinking capabilities
• Ability to bridge commercial, technical, and customer needs
• Experience incorporating AI into products, services, or operational processes
• Strong communication and presentation skills with a consultative approach

What They Offer

• Opportunity to build a new strategic product capability from the ground up
• Significant ownership, autonomy, and visibility within the business
• Exposure to innovative e-commerce and digital transformation projects