Product Specialist

Intropic; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative start-up seeks a Product Specialist to be the first point of contact for clients, focusing on understanding their needs and delivering effective solutions. This dynamic internship offers a unique opportunity to engage with clients, conduct research, and shape data products that drive real-world impact. Join a passionate team dedicated to unlocking the power of information in the finance sector. If you thrive in fast-paced environments and enjoy problem-solving, this role is perfect for you.

Qualifications

• Strong interest in finance and financial markets.
• Excellent communication skills, both written and verbal.

Responsibilities

• Responding to client inquiries related to data and financial markets.
• Performing research and analysis to provide clear information to clients.
• Managing multiple client conversations and prioritizing effectively.

Skills

Communication Skills

Research and Analysis

Interest in Finance

Multi-tasking

Problem-solving

Education

Bachelor's Degree

Job description

About Intropic

We are a rapidly growing start-up, backed by leading venture capitalists. We love information because it helps people make better decisions and drives innovation. The information economy is just getting started and our suite of information and data processing software products are starting to help people unlock the true power of information. Our journey starts in finance and capital markets where information moves trillion dollar markets, but this is just the beginning.

Read a spotlight on Intropic here.

Join us to help the world unlock the true power of information.

What You’ll Be Doing

As a Product Specialist, you will be the first point of contact for our clients. This role is focused on understanding their questions, conducting research, and delivering thoughtful, effective solutions.

It goes beyond resolving client questions. By interacting with clients daily, you’ll develop a clear view of their needs and challenges — making you a key voice in shaping our data products. Your feedback will help improve our tools, guide research priorities, and ensure we’re building products that solve real-world problems.

Your responsibilities will include:

• Responding to client inquiries related to Intropic’s data and financial markets.
• Performing research and analysis to provide clients with clear, relevant information.
• Collaborating with internal research and data teams for more complex questions.
• Managing multiple client conversations at once, prioritising effectively and responding with urgency.
• Helping clients understand Intropic’s data and ensuring they get the most value from their subscriptions.
• Proactively engaging with clients through written content — this could include short and quick updates or longer research notes.

You might be a strong fit if you:

• Have a strong interest in finance and financial markets.
• Are a quick learner who can pick up new concepts and tools with ease.
• Handle pressure and fast-paced environments well.
• Are confident juggling several tasks or conversations at once.
• Have excellent communication skills, both written and verbal — you can explain complex ideas clearly and professionally to a wide range of audiences.
• Are naturally curious and enjoy digging into questions to find effective solutions.
• Are comfortable talking to people, including senior professionals.
• Have a calm, easygoing demeanour that helps build trust with clients.

Why Join Us

This 10 week internship will offer you the opportunity to experience a dynamic, multi-disciplinary role where no two days are the same. You will be working with a diverse group of smart, passionate, and entrepreneurial thinkers who will help you grow and refine your skills, providing you with opportunities that will unlock your potential.*Please note that we do not provide immigration sponsorship for this position. This internship is on-site at our offices in 30 Churchill Place, E14 5RE, London.