Product Proposition Governance Administrator

LegalAndGeneral; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services group in the UK is seeking a committed individual to support the management of Workplace Savings products. The role involves demonstrating knowledge of regulatory developments, leading risk reviews, and conducting analysis to ensure products meet customer needs. Ideal candidates are passionate about delivering excellent outcomes and possess strong communication skills. The position offers opportunities for personal development and a collaborative team environment.

Benefits

Performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare Plan

At least 25 days holiday

Competitive family leave

Electric car scheme

Discounts for products and retailers

Qualifications

• Passionate about delivering great outcomes for customers.
• Excellent communication skills and a collaborative attitude.
• Understanding of regulations and market trends in Workplace Savings.
• Experience in financial services or employee benefits consulting.
• Ability to manage data and project tasks effectively.
• Solution-focused mindset to approach challenges.
• Willingness to work towards professional qualifications such as CII.

Responsibilities

• Support the management of Workplace Savings products to meet customer needs.
• Demonstrate knowledge of products and regulatory developments.
• Lead scheduling and completion of Product Risk Reviews.
• Conduct analysis of customer activity to identify indicators of harm.
• Undertake reporting to maintain compliance.
• Maintain product literature in line with Consumer Duty.
• Support adherence to the Risk Management Framework.
• Conduct customer research and product testing.

Skills

Customer-focused

Curious and collaborative

Knowledgeable in Workplace Savings products

Experienced in financial services

Analytical and organised

Proactive and positive

Committed to development

Job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor. We have been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement. We are a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys. We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

Are you passionate about helping customers achieve their savings goals? This is an exciting new role at the heart of a vibrant, welcoming team embarking on an ambitious new chapter. You'll play a key part in ensuring our products meet customer needs, deliver great outcomes and remain compliant and competitive. If you're motivated to grow, learn and make an impact, we'd love to hear from you.

What you'll be doing

• Supporting the management of Workplace Savings products to meet customer needs
• Demonstrating up-to-date knowledge of products and regulatory developments
• Leading the scheduling and completion of Product Risk Reviews
• Conducting analysis of customer activity to identify indicators of harm
• Undertaking annual and ongoing reporting to maintain compliance
• Maintaining and approving product literature in line with Consumer Duty
• Supporting adherence to the Risk Management Framework
• Conducting customer research and product testing to ensure suitability

Qualifications

• Customer-focused - passionate about delivering great outcomes
• Curious and collaborative - with energy and excellent communication skills
• Knowledgeable - understands Workplace Savings products, regulations, and market trends
• Experienced - in financial services or employee benefits consulting, and eager to grow
• Analytical and organised - able to manage data and project tasks effectively
• Proactive and positive - approaches challenges with a solution-focused mindset
• Committed to development - willing to work towards professional qualifications such as CII (or already on that journey)

Benefits

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There is also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer - both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

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