Product & Project Manager — Digital Transformation (Hybrid)

Allen Lane Limited; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid work arrangement

25 days holidays (pro rata)

Job summary

The Design Museum is seeking a proactive Product Specialist to support and enhance information systems, project manage remaining transformation projects, and improve business processes and digital services.

Based in Kensington with a hybrid work model (60% on-site, 40% remote), you will administer and improve systems including CRM, EPoS, CMS and websites, training users and delivering ROI across the museum.

Qualifications

• PRINCE2/Agile qualification or equivalent experience.
• Proven delivery of multiple SaaS ERP implementations, including Microsoft, cloud-based and trading systems.
• Strong business analysis skills across websites, EPoS, CRM, ecommerce and data management.
• Ability to produce accurate reports and manipulate data to meet user needs.

Responsibilities

• Lead a programme of Projects across planning, stakeholder management, design, configuration and organisation-wide implementation to maximise benefits.
• Deliver the digital transformation roadmap and manage small to mid-scale digital projects.
• Support and enhance information systems; train users and administer systems.
• Coordinate cross-departmental processes and complex system design to meet stakeholder needs.
• Provide clear communication of updates to non-specialist audiences; influence senior stakeholders.

Skills

PRINCE2

Agile

Business analysis

Stakeholder management

Reporting & data manipulation

Communication

Public/charity sector experience

AI tools usage

Education

PRINCE2/Agile certification

Tools

Microsoft Dynamics 365

CRM systems

Cloud ERP

Job description

The Design Museum is seeking a proactive Product Specialist to support and enhance information systems, project manage remaining transformation projects, and improve business processes and digital services.

Based in Kensington with a hybrid work model (60% on-site, 40% remote), you will administer and improve systems including CRM, EPoS, CMS and websites, training users and delivering ROI across the museum.