Product‑Powered Engineering Manager — Customer Experience

Homeprotect Home Insurance

Greater London

On-site

GBP 90,000 - 125,000

Full time

7 days ago
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Benefits offered by this job

Learning & Growth
Private healthcare (BUPA)
Annual bonus up to 30%
Pension with Aegon
Home insurance discount
Flexible working
25 days annual leave

Job summary

Homeprotect Home Insurance is seeking a product‑minded Engineering Manager to lead the Customer Experience and Operations area. You will build and grow a high‑performing engineering team across several squads, partnering with Product Managers to ensure the team ships often, safely and with high standards of craft.

You’ll drive the technical roadmap, balance short‑term delivery with long‑term sustainability, and champion AI‑assisted development as part of a broad engineering transformation at

Qualifications

  • Proven track record leading engineering teams with accountability for delivery and health.
  • Experience integrating with third-party platforms and making build/buy decisions.
  • Hands-on with modern software practices including CI/CD, DevOps and cloud-native development.

Responsibilities

  • Lead and grow an engineering team across multiple squads.
  • Define and evolve the technical roadmap for Customer Experience and Operations.
  • Partner with Product Managers to balance customer value and delivery priorities.
  • Drive engineering excellence, testing, observability and reliability.

Skills

Leadership experience
Architecture depth
CI/CD & DevOps
Cloud-native development
AI-assisted engineering
Stakeholder management
Communication skills

Education

Engineering degree
Bachelor’s in CS/Engineering

Tools

Kubernetes
Azure

Job description

Homeprotect Home Insurance is seeking a product‑minded Engineering Manager to lead the Customer Experience and Operations area. You will build and grow a high‑performing engineering team across several squads, partnering with Product Managers to ensure the team ships often, safely and with high standards of craft.

You’ll drive the technical roadmap, balance short‑term delivery with long‑term sustainability, and champion AI‑assisted development as part of a broad engineering transformation at

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