Product Owner, Workplace Experience (Hybrid)

LLOYDS BANK PLC; Halifax; Hybrid; GBP 34,000 - 68,000; Full time

Benefits offered by this job

Pension contribution up to 15%

Annual bonus

Share schemes

Discounted shopping

30 days' holiday

Wellbeing initiatives

Parental leave

Job summary

Lloyds Banking Group is hiring a Product Owner for Workplace Experience in Halifax/Leeds. You will shape and deliver digital products that make the workplace safer, simpler and more efficient, partnering with People Platform, technology and third-party suppliers in a hybrid work setting.

Responsibilities include owning the product vision, roadmap and backlog, translating needs into epics and user stories, and prioritising improvements using data and stakeholder input to drive adoption and

Qualifications

• Customer Centricity – using colleague feedback and insight to anticipate needs and shape joined-up, outcome-focused workplace experiences.
• Customer Insights – drawing insight from data and service information and translating it into clear product requirements and priorities.
• Decision Making – applying sound judgement when balancing colleague outcomes, business value, delivery, cost, risk and technical considerations.
• Managing Key Relationships – building consensus across business, technology, operations and supplier relationships, including constructively managing competing priorities.
• Product Delivery – defining product roadmaps and managing end-to-end product development, enabling teams to deliver quality products at pace.
• AI Literacy – applying an understanding of AI tools and appropriate rules and procedures to opportunities for improving workplace services.
• Domain Knowledge – applying relevant business, risk and technical context to workplace services such as Facilities Management, events, travel or Health & Safety.
• Agile Methodology & Tools – applying agile principles and practices to support effective delivery and continuous improvement.

Responsibilities

• Own the product vision, strategy, roadmap and prioritised backlog, balancing colleague needs, business value, risk, cost and technical sustainability.
• Turn workplace needs into clear outcomes, epics, features and user stories, working with engineering, architecture, design, operations and business specialists from discovery through to implementation.
• Use data, colleague insight and operational performance to prioritise improvements and measure adoption and outcomes.
• Identify opportunities to simplify journeys, reduce manual processes and use automation and AI where they can demonstrably improve colleague experience or efficiency.
• Build effective relationships across workplace services, technology, risk and third-party suppliers, creating clarity around priorities, dependencies and trade-offs.
• Ensure security, privacy, accessibility, operational resilience, Health & Safety and other relevant controls are considered throughout the product lifecycle.

Skills

Customer Centricity

Customer Insights

Decision Making

Managing Key Relationships

Product Delivery

AI Literacy

Domain Knowledge

Agile Methodology & Tools

Job description

Lloyds Banking Group is hiring a Product Owner for Workplace Experience in Halifax/Leeds. You will shape and deliver digital products that make the workplace safer, simpler and more efficient, partnering with People Platform, technology and third-party suppliers in a hybrid work setting.

Responsibilities include owning the product vision, roadmap and backlog, translating needs into epics and user stories, and prioritising improvements using data and stakeholder input to drive adoption and