Product Owner – Workplace Experience (Hybrid)

Lloyds Banking Group; Halifax; Híbrido; GBP 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension up to 15%

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Descripción de la vacante

Lloyds Banking Group in Halifax/Leeds is seeking a Product Owner for Workplace Experience to shape and deliver digital products that create a safe, simple and efficient workplace for colleagues. You will own the roadmap and backlog, collaborating across People Platform, business, technology and partners.

You will translate needs into outcomes, epics and user stories, prioritise with data and insights, and drive innovations including automation and AI where it improves experience or efficiency.

Formación

• Customer feedback and insight to anticipate needs and shape joined-up workplace experiences.
• Translate data and service information into clear product requirements and priorities.
• Apply sound judgement balancing colleague outcomes, value, delivery, cost and risk.
• Build consensus across business, tech, operations and supplier relationships.
• Define product roadmaps and manage end-to-end development for timely delivery.
• Knowledge of AI tools and how to apply rules and procedures to workplace services.

Responsabilidades

• Own the product vision, strategy, roadmap and prioritised backlog, balancing colleague needs, business value, risk, cost and technical sustainability.
• Turn workplace needs into clear outcomes, epics, features and user stories, working with engineering, architecture, design, operations and business specialists from discovery through to implementation.
• Use data, colleague insight and operational performance to prioritise improvements and measure adoption and outcomes.
• Identify opportunities to simplify journeys, reduce manual processes and use automation and AI where they can demonstrably improve colleague experience or efficiency.
• Build effective relationships across workplace services, technology, risk and third-party suppliers, creating clarity around priorities, dependencies and trade-offs.
• Ensure security, privacy, accessibility, operational resilience, Health & Safety and other relevant controls are considered throughout the product lifecycle.

Conocimientos

Customer Centricity

Customer Insights

Decision Making

Managing Key Relationships

Product Delivery

AI Literacy

Domain Knowledge

Agile Methodology & Tools

Descripción del empleo

Lloyds Banking Group in Halifax/Leeds is seeking a Product Owner for Workplace Experience to shape and deliver digital products that create a safe, simple and efficient workplace for colleagues. You will own the roadmap and backlog, collaborating across People Platform, business, technology and partners.

You will translate needs into outcomes, epics and user stories, prioritise with data and insights, and drive innovations including automation and AI where it improves experience or efficiency.