Product Owner - Website

Wren Kitchens; Barton-upon-Humber; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Benenden health insurance

Life assurance after 2 years' service

Eye care vouchers

EE discounts

Refer a friend scheme

Free onsite gym

Job summary

Wren Kitchens are transforming their suite of websites into market-leading digital experiences for our kitchen, bedroom, and trade offerings. By enhancing our digital capabilities with enterprise-level tools, we aim to connect online and in-store journeys, leverage data to improve customer journeys, and deliver the best kitchen and bedroom buying process in the world.

Based in Barton-Upon-Humber, 3 days a week, with the opportunity to work from home 2 days a week.

Qualifications

• Experience in website, ecommerce, digital product or agile delivery.
• Experience delivering customer-facing digital improvements.
• Strong understanding of UX, customer journeys and conversion optimisation.
• Experience working with developers, UX, analysts and testers.
• Strong stakeholder management and communication skills.
• Ability to prioritise using data, customer insight and commercial value.
• Experience writing user stories and acceptance criteria.
• Good understanding of website development processes.
• Experience with Jira or similar tools is beneficial.
• Experience with web analytics or A/B testing is advantageous.

Responsibilities

• Own and prioritise the website product backlog.
• Translate business and customer needs into clear user stories and acceptance criteria.
• Identify opportunities to improve website journeys, usability and conversion.
• Work closely with UX, development and QA teams to deliver high-quality website improvements.
• Use analytics, customer feedback and commercial value to guide priorities.
• Support A/B testing, experimentation and continuous optimisation.
• Align stakeholders on priorities, progress and expected outcomes.
• Support agile ceremonies and resolve delivery blockers.
• Balance new features with technical improvements and maintenance

Skills

Experience in website, ecommerce, dig.

Experience delivering customer-facing.

UX, journeys & conversion optimisation

Working with developers, UX, analysts,

Stakeholder management & communication

Prioritise using data & commercial价值

Write user stories & acceptance crit.

Website development processes

Jira or similar tools

Web analytics / A/B testing

Job description

About The Role

Working with developers, testers, UX, analysts and stakeholders, you will own the website backlog, define priorities and turn business and customer needs into clear deliverables. You will use data, feedback and commercial insight to improve customer journeys, website performance and conversion.

About The Role

Working with developers, testers, UX, analysts and stakeholders, you will own the website backlog, define priorities and turn business and customer needs into clear deliverables. You will use data, feedback and commercial insight to improve customer journeys, website performance and conversion.

What Wren offer

• Benenden health insurance and discount platforms
• Life assurance after 2 years' service
• Eye care vouchers
• EE discounts
• Refer a friend scheme
• Free onsite gym

We’re looking to transform Wren’s suite of websites into market-leading digital experiences for our kitchen, bedroom, and trade offerings. By enhancing our digital capabilities with enterprise-level tools, we aim to connect online and in-store journeys, leverage data to improve customer journeys, and deliver the best kitchen and bedroom buying process in the world.

Based in Barton-Upon-Humber 3 days a week and the opportunity to work from home 2 days a week.

Main Responsibilities

• Own and prioritise the website product backlog.
• Translate business and customer needs into clear user stories and acceptance criteria.
• Identify opportunities to improve website journeys, usability and conversion.
• Work closely with UX, development and QA teams to deliver high-quality website improvements.
• Use analytics, customer feedback and commercial value to guide priorities.
• Support A/B testing, experimentation and continuous optimisation.
• Align stakeholders on priorities, progress and expected outcomes.
• Support agile ceremonies and resolve delivery blockers.
• Balance new features with technical improvements and maintenance

You must comply with all Health & Safety policies, procedures and responsibilities outlined within the Integrated Management System.

About You

Desired Skills & Knowledge

• Experience in website, ecommerce, digital product or agile delivery.
• Experience delivering customer-facing digital improvements.
• Strong understanding of UX, customer journeys and conversion optimisation.
• Experience working with developers, UX, analysts and testers.
• Strong stakeholder management and communication skills.
• Ability to prioritise using data, customer insight and commercial value.
• Experience writing user stories and acceptance criteria.
• Good understanding of website development processes.
• Experience with Jira or similar tools is beneficial.
• Experience with web analytics or A/B testing is advantageous.

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, and winning multiple awards including the UK’s Number 1 place to work!

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!