Product Owner: Salesforce Programme & Aid Management

Ummah Jobs

Bolton

Hybrid

GBP 29,000 - 34,000

Full time

10 days ago

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Benefits offered by this job

Salary £29,120–£34,179

28 days annual leave

Paid Hajj leave

Flexible start and finish times

Sharia-compliant pension

Full-time, 37.5 hours per week

Location: Bolton, United Kingdom

Job summary

Ummah Welfare Trust in Bolton, United Kingdom, invites applications for a Senior Product Owner to lead a Salesforce Programme/Aid Management application. You will bridge programme teams with technical delivery partners to ensure the solution meets needs and improves efficiency across multiple countries.

The role requires a Bachelor’s degree-equivalent and proven Salesforce product ownership, Agile delivery, and stakeholder management experience.

Qualifications

Bachelor's degree or equivalent in Information Systems, Computer Science, Business Administration, Project Management, International Development or related discipline.
Proven experience as a Product Owner, Business Analyst or Functional Lead on Salesforce implementations.
Hands-on experience with Salesforce custom applications and platform capabilities.
Demonstrated expertise in Agile delivery environments.
Strong stakeholder management and requirements-gathering skills.
Ability to communicate effectively with both technical and non-technical audiences.
Excellent organizational and prioritisation skills.
Proven success coordinating UAT and securing stakeholder sign-off.
Track record of supporting Salesforce solution implementation and user adoption.
Experience creating business requirements documentation and user stories.

Responsibilities

Lead product ownership for the Salesforce Programme/Aid Management application.
Gather, document and prioritise business requirements from programme, grants, MEAL, finance and operations teams.
Translate business needs into clear user stories and functional requirements for technical delivery teams.
Maintain and actively prioritise the product backlog in collaboration with all stakeholders.
Design and rollout workflows for programme management, beneficiary tracking, grant and donor reporting, case and activity management, and MEAL (monitoring, evaluation, accountability and learning).
Facilitate workshops, sprint planning sessions, user testing and stakeholder reviews.
Collaborate closely with Salesforce developers, administrators, implementation partners and business users.
Ensure alignment with organizational processes, data governance, safeguarding and compliance requirements.
Coordinate user acceptance testing (UAT) and lead change management activities.
Develop training materials, documentation and adoption plans.
Monitor delivery progress, risks and dependencies throughout implementation.