Salesforce Product Owner

Sopra Steria; Greater London; Hybrid; GBP 74,000 - 93,000; Full time

Benefits offered by this job

Annual bonus

Car allowance

25 days annual leave

Private medical

Life assurance

Pension

Flexible benefits

Job summary

Sopra Steria in London is seeking a Salesforce Product Owner to lead the delivery and ongoing evolution of our Salesforce platform. You will own the product roadmap, translate strategic objectives into actionable plans, and guide cross‑functional teams to deliver value for the business and its customers.

The role emphasises stakeholder collaboration, governance, risk management, and continuous improvement of Salesforce capabilities.

Qualifications

• Experience leading the delivery of business-critical Salesforce products, projects, or programmes.
• Strong project management expertise, including governance, planning, risk management, and stakeholder engagement.
• Proven ability to influence, organise, and lead multidisciplinary teams to deliver successful outcomes.

Responsibilities

• Own and drive the Salesforce product roadmap, aligning with business objectives and user needs.
• Guide and direct project teams with governance, priorities, and timely delivery.
• Coordinate cross-functional teams to deliver Salesforce initiatives within scope and quality standards.
• Build strong relationships with customers, stakeholders, suppliers, and senior leadership.
• Monitor progress, identify risks, resolve issues, and communicate status clearly.
• Continuously review and improve Salesforce capabilities to maximise business value.

Skills

Salesforce product ownership

Project management

Stakeholder engagement

Cross-functional leadership

Prioritisation techniques

Value-driven delivery

Communication with senior leadership

Salesforce knowledge

Education

Degree-level qualification or equivalent experience

Salesforce certifications (Admin / BA)

Tools

Salesforce Platform

Job description

Are you passionate about delivering impactful Salesforce solutions that drive business transformation and create exceptional user experiences? Do you enjoy shaping product direction, bringing stakeholders together, and turning strategic objectives into successful outcomes? If so, we'd love to hear from you. We're looking for a Salesforce Product Owner to play a pivotal role in driving the successful delivery and ongoing evolution of our Salesforce platform. Working as part of a collaborative and supportive team, you'll take ownership of product priorities, lead delivery initiatives, and ensure our Salesforce capabilities continue to deliver meaningful value to both the business and its customers. This role offers the opportunity to work with a broad range of stakeholders, influence strategic decision-making, and lead cross-functional teams in delivering innovative solutions within a dynamic and evolving environment. We are committed to supporting your professional development and providing opportunities to grow your career while working on impactful and high-profile initiatives. We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities.

What you'll be doing:

• Owning and driving the Salesforce product roadmap, ensuring delivery aligns with business objectives and user needs.
• Guiding and directing project teams, establishing effective controls, priorities, and governance to ensure successful outcomes.
• Influencing and coordinating cross-functional teams to deliver Salesforce initiatives within agreed scope, timelines, and quality standards.
• Building strong and lasting relationships with customers, stakeholders, suppliers, and third parties, including senior leadership stakeholders.
• Monitoring project and product performance, proactively identifying risks, resolving issues, and ensuring clear communication of progress and status.
• Continuously reviewing and improving Salesforce capabilities to maximise business value and support organisational growth.

What you'll bring:

• Demonstrable experience leading the delivery of business-critical Salesforce products, projects, or programmes.
• Strong project management expertise, including governance, planning, risk management, and stakeholder engagement.
• Proven ability to influence, organise, and lead multidisciplinary teams to deliver successful outcomes.
• Strong understanding of product ownership principles, prioritisation techniques, and value-driven delivery.
• Experience communicating effectively with stakeholders at all levels, including senior leadership.
• Extensive knowledge of project delivery methodologies and best practices.

It would be great if you had:

• A recognised Project Management certification.
• Membership of a relevant professional project management body.
• Degree-level qualification or equivalent experience.
• Salesforce certifications such as Salesforce Administrator or Business Analyst certifications.
• Experience delivering digital transformation or customer experience improvement initiatives.

Employment Type:

Full-time, Permanent.

Location:

London (2 days per week in the office)

Security Clearance Level:

eligible for SC Clearance

Internal Recruiter:

Ross

Salary:

£74,256 - £92,820 per annum

Benefits:

Annual Bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing - creating value for all. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.