Product Owner – Data-Driven Travel & AI Strategy

Jayne Peirce; Crawley; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

UK Travel Group is seeking a Product Owner to lead the customer data and engagement efforts. You will own the CRM and data platform roadmap, guiding personalization, segmentation, campaign tooling and reporting to drive bookings and loyalty across a portfolio of brands.

You will collaborate with the Data Architect and marketing, digital, tech and commercial teams to prioritise work and demonstrate measurable business value from data investments.

Qualifications

• Experience leading data-driven product decisions across CRM and marketing tech stacks.
• Strong collaboration with data, marketing and tech teams to prioritise and deliver impact.
• Able to translate business goals into a clear data and product roadmap.

Responsibilities

• Own the product roadmap for the data and customer engagement stack.
• Prioritise work with Data Architect and stakeholders to maximise revenue and customer value.
• Ensure data quality, compliance and readiness for AI-enabled initiatives.

Skills

Product ownership

CRM (Dynamics 365)

Data platforms (Snowflake)

Personalisation & segmentation

Campaign tools & reporting

Cross-functional leadership

Tools

Microsoft Dynamics 365

Snowflake

Job description

UK Travel Group is seeking a Product Owner to lead the customer data and engagement efforts. You will own the CRM and data platform roadmap, guiding personalization, segmentation, campaign tooling and reporting to drive bookings and loyalty across a portfolio of brands.

You will collaborate with the Data Architect and marketing, digital, tech and commercial teams to prioritise work and demonstrate measurable business value from data investments.