Product Owner, Data Platform

Royal Ballet and Opera; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

Royal Ballet and Opera is seeking a Product Owner for data platforms to lead the development and optimisation of our Customer Data Platform, with future ownership of the Enterprise Data Platform. You will bridge business strategy with data capability, working across departments to champion a product-led approach.

Ideal candidates bring extensive experience as a Product Owner or Product Manager, and a track record in data platforms, privacy compliance and stakeholder engagement with senior

Qualifications

• Significant experience as a Product Owner, Product Manager or equivalent role.
• Experience owning and developing data products, data platforms or analytics capabilities.
• Strong stakeholder management experience, including engagement with senior business leaders.
• Experience working with customer data, audience insight, CRM, marketing technology or analytics platforms.
• Experience of data governance, privacy and compliance practices, including GDPR requirements.

Responsibilities

• Serve as the bridge between business strategy, data capability and technology delivery.
• Collaborate across departments to champion a product-led approach.
• Own the development and optimisation of data platforms, starting with the Customer Data Platform and evolving to Enterprise Data Platform.

Skills

Product Owner

Product Manager

Data platforms

Stakeholder management

Data governance/GDPR

Job description

Our Technology Department is responsible for the management of all services, infrastructure and business projects across the organisation, ensuring RBO staff have the technology and tools to be able to fulfill their roles and operate effectively. We are now seeking to appoint, to a newly created position with the Technology Delivery Team, a Product Owner for our data platforms. Starting with a focus on the development and optimisation of our Customer Data Platform, this role will then evolve to own the wider Enterprise Data Platform.

As we mature as an organisation in our use of data and technology, we are looking to support audience growth, customer insight, commercial performance and evidence-based decision making. This role will be a vital bridge across business strategy, data capability and technology delivery and will work collaboratively across key departments to champion a product-led approach.

Our ideal candidate will be a product professional, with significant transferable experience of delivering products in agile environments. They will be able to facilitate conversation across both technical and non-technical groups, demonstrating excellent communication and influencing skills. This role will be a mix of strategy and delivery, so the successful candidate will be able to see the bigger picture whilst also not being afraid to roll their sleeves up when required.

They will be able to demonstrate:

• Significant experience as a Product Owner, Product Manager or equivalent role.
• Experience owning and developing data products, data platforms or analytics capabilities.
• Strong stakeholder management experience, including engagement with senior business leaders.
• Experience working with customer data, audience insight, CRM, marketing technology or analytics platforms.
• Experience of data governance, privacy and compliance practices, including GDPR requirements and the secure handling of personal data.

Experience in arts, culture, entertainment, visitor attraction, membership or retail organisations is not a pre-requisite, but it will be highly regarded.