Product Manager - Rewards & Loyalty, End-to-End Journeys

Adria Solutions Ltd; Manchester; Híbrido; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits package

Birthday off

Training and Development Budget

Descripción de la vacante

A dynamic tech company based in Manchester is seeking a Product Manager to develop and optimize a customer rewards ecosystem. The role requires a strong background in journey mapping and customer lifecycle thinking. Candidates will work collaboratively with cross-functional teams to enhance customer loyalty and engagement through effective rewards strategies. This position offers a competitive salary, benefits, and the opportunity to make a visible impact in a forward-thinking environment.

Formación

• Experience as a Product Manager, Product Owner, or Service Designer in a digital, customer‑centric environment.
• Strong capability in end‑to‑end journey mapping and customer lifecycle thinking.
• Experience with loyalty, rewards, incentives, or value‑driven digital products is highly desirable.

Responsabilidades

• Own and evolve the rewards, perks, and cash‑incentives roadmap, aligned to customer lifecycle stages.
• Design and optimise end‑to‑end customer journeys.
• Collaborate with UX/UI, engineering, marketing, data, and commercial teams.

Conocimientos

End-to-end journey mapping

Customer lifecycle thinking

Stakeholder management

Collaboration with cross-functional teams

Descripción del empleo

A dynamic tech company based in Manchester is seeking a Product Manager to develop and optimize a customer rewards ecosystem. The role requires a strong background in journey mapping and customer lifecycle thinking. Candidates will work collaboratively with cross-functional teams to enhance customer loyalty and engagement through effective rewards strategies. This position offers a competitive salary, benefits, and the opportunity to make a visible impact in a forward-thinking environment.