Head of Product - Loyalty & Promotions for Retail Tech

Enactor; England; On-site; GBP 100,000 - 160,000; Full time

Job summary

Enactor, a cloud-based unified commerce platform, seeks a Head of Product with deep retail technology experience to own and drive the Loyalty capabilities and delivery programmes for end customers. The role requires owning the product direction across loyalty schemes, promotions, and related workflows.

You will work with engineering, QA, delivery and customer teams to prioritise requirements, define technical specs, and deliver scalable solutions for enterprise retailers.

Qualifications

• Significant experience as a Product Owner / Product Manager in retail tech.
• Experience with enterprise retail customers and complex tech environments.
• Proven ability to work with software engineering teams and technical stakeholders.
• Experience managing full software lifecycle from requirements to deployment.

Responsibilities

• Own the loyalty vision, roadmap, and lifecycle for loyalty schemes and promotions.
• Define requirements, user stories, and acceptance criteria.
• Collaborate with engineering to design scalable software.
• Prioritize product enhancements, defects, and customer requests.
• Support release planning and production deployment.
• Engage with customers and internal teams to solve operational challenges.
• Provide product expertise during customer engagements and demos.
• Contribute to product strategy and platform evolution.

Skills

Product Owner experience

Retail technology

Stakeholder management

Software lifecycle

Technical collaboration

Job description

Enactor, a cloud-based unified commerce platform, seeks a Head of Product with deep retail technology experience to own and drive the Loyalty capabilities and delivery programmes for end customers. The role requires owning the product direction across loyalty schemes, promotions, and related workflows.

You will work with engineering, QA, delivery and customer teams to prioritise requirements, define technical specs, and deliver scalable solutions for enterprise retailers.