Senior Loyalty Tech Product Lead

Morrisons; West Bradford; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

15% store discount

Annual bonus scheme

Generous holiday entitlement

Market leading pension scheme

Healthcare benefits

Private Healthcare

Free parking onsite

Car Allowance

Enhanced Family Leave

Job summary

Morrisons is seeking a Senior Product Manager to own the end-to-end Loyalty Tech stack, including the More Card app and Offer Engine, reporting to the Head of Loyalty. You will lead a product team, manage a £2m+ capex budget and £10m+ opex, and drive the strategy for a scaled, personalised member experience across key partner ecosystems.

You will collaborate with Data and Tech teams to prioritise work, brief requirements, and ensure delivery of customer journeys and campaigns that bring the

Qualifications

• Proven product management experience, ideally covering app products, martech/adtech platforms or loyalty/CRM technology.
• Experience running vendor selection processes (RFP/RFI) and managing strategic technology partner relationships.
• Experience working with data teams on customer data, personalisation or Single Customer View / CDP-type initiatives.
• Track record of leading cross-functional delivery with technology teams in an agile or hybrid delivery environment.
• People management experience, or clear readiness to lead and develop a direct report.

Responsibilities

• Own end-to-end loyalty tech stack strategy and roadmap, including More Card app and Offer Engine.
• Lead partner relationships (Eagle Eye, Salesforce, Ecrebo) to maximise value and ensure delivery.
• Brief tech teams with clear requirements; ensure user stories and acceptance criteria are well defined.
• Develop and own 3-year product strategy aligned to business objectives and loyalty proposition.
• Plug into 3-year marketing technology plan and map architecture and investment sequencing.

Skills

Product management

Stakeholder management

Data-driven decisions

Customer-centric mindset

Communication

Job description

Morrisons is seeking a Senior Product Manager to own the end-to-end Loyalty Tech stack, including the More Card app and Offer Engine, reporting to the Head of Loyalty. You will lead a product team, manage a £2m+ capex budget and £10m+ opex, and drive the strategy for a scaled, personalised member experience across key partner ecosystems.

You will collaborate with Data and Tech teams to prioritise work, brief requirements, and ensure delivery of customer journeys and campaigns that bring the