Product Manager, IT Operations & Security

Next Insurance, Inc.; Greater London; On-site; GBP 75,000 - 95,000; Full time

Job summary

Next Insurance, Inc. is seeking an experienced IT Product Manager to oversee multiple application portfolios in a global context. You will coordinate with offshore support teams, drive the product roadmap, and ensure secure, stable production operations across releases.

The role requires 5+ years in IT product management, strong vendor management, and fluency in Business English. You will collaborate with stakeholders to balance business needs with architecture and security requirements in a

Qualifications

• 5+ years in IT product management or a similar role.
• Experience with SDLC and Agile/DevOps/Waterfall.
• Experience managing technology vendors.
• Fluent in Business English.
• Ability to work globally and orchestrate cross-functional topics.

Responsibilities

• Coordinate with offshore product support to address incidents, requests, and enhancements promptly.
• Ensure secure and stable production run and manage product costs.
• Maintain run, support, incident, and monitoring processes aligned with business needs.
• Monitor incident volumes and KPIs; implement improvements.
• Conduct compliance recertifications and ensure secure operation.
• Support product relationship management with Business Product Owner.
• Plan and align product roadmap to business needs and architecture.
• Oversee maintenance releases and compliant production deployments.
• Manage product lifecycle including upgrades.
• Ensure applications meet requirements and manage escalations.
• Facilitate escalations and address issues timely.
• Governance of processes and controls; ensure audit/documentation.
• Ensure application documentation and audits are up to date.

Skills

Vendor management

Global thinking

Communication & collaboration

Problem solving

Multitasking

Business English fluency

Tools

Azure DevOps

Visual Studio

Oracle

SQL

Job description

Next Insurance, Inc. is seeking an experienced IT Product Manager to oversee multiple application portfolios in a global context. You will coordinate with offshore support teams, drive the product roadmap, and ensure secure, stable production operations across releases.

The role requires 5+ years in IT product management, strong vendor management, and fluency in Business English. You will collaborate with stakeholders to balance business needs with architecture and security requirements in a