Product Manager

Munich Re; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Munich Re in London seeks an IT Product Manager to coordinate with internal and offshore partners, ensuring secure, stable production and managed costs. You will drive the product lifecycle, plan roadmaps, oversee releases, and align requirements with architecture and security refactoring, while maintaining governance and audit readiness.

The role requires 5+ years in IT product management, strong SDLC knowledge, and excellent cross-functional communication.

Qualifications

• 5+ years of experience in IT product management or a similar role.
• Proven experience with Azure DevOps, Visual Studio, Oracle, and SQL.
• Strong SDLC knowledge and Agile/DevOps methodologies.
• Excellent communication and problem-solving skills.
• Fluent Business English with global, cross-functional collaboration.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate with internal and external offshore product support resources to address incidents and requests.
• Ensure secure, stable production run and manage product costs.
• Establish run, support, incident and monitoring processes aligned with business needs.
• Monitor KPIs and drive improvement measures for service provisioning.
• Oversee compliant releases to production and manage product lifecycle.
• Guide product roadmaps to business requirements, architecture, and refactoring.
• Coordinate governance, documentation and audit requirements (BAFin and others).

Skills

Vendor management

Global mindset

Structured thinking

Innovative mindset

5+ years IT PM

Azure DevOps

Visual Studio

Oracle/SQL

SDLC knowledge

Agile/DevOps

Communication skills

English fluency

Independent working

Tools

Azure DevOps

Visual Studio

Oracle

SQL

Job description

• Coordinate with internal and external offshore product support resources for assigned application portfolios to ensure all incidents, service requests and enhancements are addressed in timely manner and accurate manner.
• Responsible for the secure and stable run of the product in production as well as for the product costs.
• Ensures the stable run of the product, including setup and management of run, support, incident and monitoring processes aligned with the needs of the business, escalates and manages solutions for critical situations.
• Constantly checking incident volume and other monitoring activities KPIs to ensure a stable service provisioning to business including setup of necessary improvement measures.
• Conducts compliance-related recertification procedures and checks that product is running secure.
• Supports the product relationship management together with the Business Product Owner.
• Plan and align product roadmap to business requirements, target architecture, and technical and security refactoring
• Overseeing implementation projects or conducting implementation of maintenance releases, ensuring compliant releases to production.
• Manage the product lifecycle including functional and IT upgrades.
• Accountable for ensuring the applications and products are working in accordance with the requirements. Mitigate escalations
• In case of any escalations, facilitate these by ensuring all issues are addressed appropriately and timely.
• Ensure appropriate governance of process and controls framework is in place for all applications.
• Ensure all application documentation and BAFin (and other) audit requirements are in place and updated on a regular basis.

Responsibilities

• Coordinate with internal and external offshore product support resources for assigned application portfolios to ensure all incidents, service requests and enhancements are addressed in timely manner and accurate manner.
• Responsible for the secure and stable run of the product in production as well as for the product costs.
• Ensures the stable run of the product, including setup and management of run, support, incident and monitoring processes aligned with the needs of the business, escalates and manages solutions for critical situations.
• Constantly checking incident volume and other monitoring activities KPIs to ensure a stable service provisioning to business including setup of necessary improvement measures.
• Conducts compliance-related recertification procedures and checks that product is running secure.
• Supports the product relationship management together with the Business Product Owner.
• Plan and align product roadmap to business requirements, target architecture, and technical and security refactoring
• Overseeing implementation projects or conducting implementation of maintenance releases, ensuring compliant releases to production.
• Manage the product lifecycle including functional and IT upgrades.
• Accountable for ensuring the applications and products are working in accordance with the requirements. Mitigate escalations
• In case of any escalations, facilitate these by ensuring all issues are addressed appropriately and timely.
• Ensure appropriate governance of process and controls framework is in place for all applications.
• Ensure all application documentation and BAFin (and other) audit requirements are in place and updated on a regular basis.

Knowledge And Skills

• Possess experience in managing technology vendors.
• Ability to think in a global meta-organizational as well as networked manner.
• Talent in capture things quickly as well as structure and orchestrate topics.
• Demonstrated ability to think outside the box, innovative mindset
• 5+ years of experience in IT product management or a similar role.
• Proven experience with key technologies e.g. Azure DevOps, Visual Studio, Oracle, SQL and related tools.
• Strong understanding of software development life-cycle and methodologies (Agile, DevOps, Waterfall).
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Fluent command of Business English.
• “Cultural awareness”