Project Manager

Ablycode; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Ablycode is looking for an experienced Project Manager to lead client engagement and manage software projects in Greater London. You will coordinate between custodians and the development team, ensuring effective communication and clear prioritization of product requirements.

The ideal candidate has at least 3 years of experience in managing software-related projects, a track record of success, and is fluent in both German and English. Join Ablycode to drive product evolution and customer satisfaction.

Qualifications

• Minimum 3 years of hands-on experience managing software-related projects or products in a customer-facing capacity.
• Demonstrated track record of successful delivery.
• Strong ability to gather and translate customer requirements into structured deliverables.

Responsibilities

• Serve as the primary point of contact for customers, ensuring clear communication.
• Define and maintain product roadmaps and schedules.
• Oversee controlled access to the production environment, ensuring compliance with security policies.

Skills

Customer management

Communication skills

Organizational skills

Fluency in German and English

Job description

Collaboration with: Tech Leads, Development Team, Business Analysts, QC Team, DevOps Team (Based in our global delivery centers)

Job Overview

As Project Manager, you will lead client engagement and drive the ongoing evolution of our software products and projects. You will manage customer relationships, refine requirements, and provide clear, actionable input to the engineering teams. Your responsibilities focus on harnessing customer and market insights to guide product evolution, ensuring existing solutions continue to meet customer needs while contributing to the vision for next‑generation offerings. You will work closely with distributed teams to guarantee customer needs are well understood, translated into structured priorities, and delivered with quality and efficiency.

Key Responsibilities

Customer Management & Communication

• Serve as the primary point of contact for customers, ensuring clear, consistent, and professional communication.
• Organize and lead meetings with customers, business analysts, and tech leads in our global delivery centers to align on product requirements and priorities.
• Translate customer needs into well‑structured requirements, ensuring clarity and feasibility for the engineering team in our global delivery centers.
• Track and document customer feedback, requests, and concerns, facilitating their integration into the product roadmap.
• Manage the offering process, including the preparation and submission of proposals to customers, ensuring they are accurate, competitive, and aligned with customer needs and business objectives, while proactively identifying opportunities for upselling.

Product Roadmap Management

• Define and maintain product roadmaps, schedules, and feature prioritization.
• Collaborate with internal stakeholders to guarantee alignment between customer needs and business objectives.
• Keep track of resource allocation and project progress using man-days rather than monetary budgeting.
• Proactively track, manage, and mitigate risks and issues that may impact the project timeline or delivery.
• Act as a bridge between customers and the development team in our global delivery centers, ensuring smooth collaboration.
• Ensure that business analysts and technical teams have a clear understanding of product requirements and priorities.
• Work closely with the our global delivery centers‑based teams while maintaining an independent role from their direct management structure.
• Facilitate a strong working relationship between teams worldwide and our global delivery centers, ensuring continuous alignment.

Security & Access Management

• Oversee and regulate controlled access to the production environment, ensuring compliance with security policies.
• Ensure that the our global delivery centers‑based development and DevOps teams have access to production systems only when necessary and with proper approvals.
• May take on cloud administration responsibilities or delegate such tasks to the our global delivery centers‑based DevOps team, granting temporary privileges as needed.
• Act as the gatekeeper for access requests, ensuring security and compliance at all levels.

Qualifications

• Minimum 3 years of hands‑on experience managing software‑related projects or products in a customer‑facing capacity, with a demonstrated track record of successful delivery.
• Excellent communication and interpersonal skills, with fluency in both German and English.
• Strong organizational skills, capable of coordinating multiple projects and stakeholders simultaneously.
• Experience in gathering and translating customer requirements into structured deliverables, as well as preparing and submitting proposals or offers.