Product Management Specialist

Kpay Group; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

KPay Group is seeking a hands-on Product Management Specialist to lead its UK product expansion, adapting the global platform for UK SMEs. You will work with UKHQ teams to translate requirements into clear specs and stories, and ship features addressing local needs.

You will drive QA/UAT, coordinate go-to-market activities, and partner with Compliance to ensure FCA/PCI-DSS/PSD2 compliance. The role is based in London or Manchester and requires a practical, data-driven product mindset.

Qualifications

• Experience in product management for payments/fintech.
• Solid understanding of payments value chain (acquiring, gateways, settlement).
• Able to coordinate launches, bug fixes, and merchant follow-ups.
• Strong communication across engineering, design, sales, and compliance.

Responsibilities

• Lead UK product expansion and localization for UK SMEs.
• Translate requirements into specs and user stories for engineering and design.
• Plan QA/UAT cycles, coordinate go-to-market and rollout logistics.
• Collaborate with Compliance/Legal to meet FCA, PCI-DSS, PSD2/Open Banking requirements.

Skills

Product management

Payments knowledge

Cross-functional leadership

Data-driven decisions

QA/UAT coordination

Job description

hands-on across the full lifecycle rather than just writing specs and handing off. Localization: Adapt KPay's global product to UK-specific needs - local payment methods, hardware/compliance requirements, language, and merchant workflows - so the product genuinely fits how UK SMEs operate. Work with engineering and design teams (UK and HQ) to translate requirements into clear specs and user stories, and ship features that address UK-specific needs. Testing, Launch & Execution: Plan and run QA/UAT cycles, coordinate go-to-market and rollout logistics, and stay closely involved post-launch to monitor adoption and fix issues quickly. Partner with Compliance/Legal to ensure the product meets UK regulatory requirements (FCA, PCI-DSS, PSD2/Open Banking, etc.). Analyse product usage data and merchant feedback to continuously improve the platform. Act as the voice of the UK market within KPay's global product organisation.

Requirements:

A true payments/fintech enthusiast - someone who's genuinely curious about how fintech, acquiring, and POS ecosystems work, and who gets excited about bringing new features and innovation to market, not just managing a backlog. 2+ years of Product Management experience, with hands-on experience in online/offline payments and/or POS systems (acquiring, card processing, merchant hardware, or SaaS commerce tools). Solid understanding of the payments value chain (acquiring, gateways, settlement, chargebacks) and/or POS hardware/software ecosystems. Down-to-earth and execution-oriented - comfortable rolling up your sleeves and doing the grunt work (testing, coordinating launches, chasing bugs, following up with merchants) rather than staying purely strategic. Strong ability to work cross-functionally with engineering, design, sales, and compliance teams across regions/time zones. Data-driven approach to prioritisation and decision-making. Excellent written and verbal communication skills; able to translate technical concepts for non-technical stakeholders. Strong project management skills - able to plan workstreams, set clear milestones, manage dependencies across teams (engineering, design, compliance, sales), and keep things moving without constant oversight. Results-oriented - comfortable owning outcomes end-to-end, tracking progress against goals, and adjusting the plan when things don't go as expected rather than waiting to be told what to do. Experience launching products in a new market or region is a plus. Proficiency in additional languages (beyond English) is a plus. #J-18808-Ljbffr

KPay Group ("KPay") is a leading fintech company committed to empowering businesses of all sizes through simple, seamless, smart and secure technology solutions. Serving more than 89,000 merchants across Australia, Hong Kong, Japan, and Singapore, KPay helps unlock growth potential by building a one-stop platform for financial management, business operations, and digital transformation. In 2024, KPay raised a record-breaking USD 55 million in its Series A funding round - the largest globally in the payments sector that year. The company has since been recognised as PayTech of the Year at the 2025 Asia FinTech Awards, selected on Forbes Asia's 100 to Watch list in 2025 and ranked among the Singapore's Top FinTech Companies 2026 list, curated by Tech in Asia and Statista. This role will be based either in London or Manchester.

About the Role

We are looking for a hands-on Product Management Specialist to lead KPay's UK product expansion and help build our offering from the ground up.

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