Product Guide: Brand Ambassador & Guest Experience

ARC'TERYX; Bicester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Live It program

Scheduling support

Arc Adventure

Growth & learning

Wellbeing resources

Gear access

Care & repair

Job summary

Arc'teryx is seeking a Product Guide for our Bicester store. You will engage guests with energy and expertise, helping them find gear that fits their passions and needs. Represent the brand in‑store and within the community, staying curious and collaborative to elevate the store experience.

You will grow with the team, contribute to brand initiatives, and support daily store operations while delivering memorable experiences in a dynamic retail environment.

Qualifications

• Guest‑centric service mindset to deliver outstanding guest experiences.
• Proactive, self‑driven approach with responsibility for outcomes.
• Ability to challenge the status quo and continuously improve.
• Fluency in English and another local language is required.
• Willingness to work key retail periods and lift up to 30 lbs.

Responsibilities

• Create meaningful guest experiences with product knowledge and problem solving.
• Live the brand in‑store and within the local community.
• Grow skills with the team and contribute to brand initiatives.
• Keep the store running smoothly with transactions, inventory & daily tasks.

Skills

Guest-Centric Mindset

Own Your Impact

Disruptive Evolution

Language Skills

Flexibility

Job description

Arc'teryx is seeking a Product Guide for our Bicester store. You will engage guests with energy and expertise, helping them find gear that fits their passions and needs. Represent the brand in‑store and within the community, staying curious and collaborative to elevate the store experience.

You will grow with the team, contribute to brand initiatives, and support daily store operations while delivering memorable experiences in a dynamic retail environment.