Outdoor Gear Product Guide — Guest Experience Lead

ARC'TERYX; Manchester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Live it program

Scheduling support

Arc adventure

Growth & learning

Wellbeing resources

Gear access

Care & repair

Job summary

ARC'teryx in Manchester is seeking seasonal Product Guides to join our store. You are the face of the brand on the retail floor, delivering a memorable experience to our guests and sharing product knowledge to match their interests and needs.

You are product-obsessed and thrive outdoors, representing our values in-store and in the community. You will grow with the team, support daily tasks, and stay curious while learning about our gear and customers.

Qualifications

• Guest-centric mindset focused on delivering exceptional guest experiences.
• Ability to tell stories and educate guests about product lines.
• Willingness to learn and grow within the Arc'teryx brand.
• Fluent English and flexibility to work key retail periods.

Responsibilities

• Create Meaningful Guest Experiences: you bring energy and expertise to every interaction – sharing product knowledge, solving problems, and helping guests find gear.
• Live the Brand: you represent Arc'teryx values in-store and in the community, stay curious, and inspire others to connect with nature.
• Grow and Collaborate: develop skills with your team, contribute to brand initiatives, and elevate the store experience.
• Keep the Store Running Smoothly: assist with daily tasks, transactions, inventory, and guest expectations.

Skills

Guest service

Storytelling

Brand ambassador

Learning mindset

Job description

ARC'teryx in Manchester is seeking seasonal Product Guides to join our store. You are the face of the brand on the retail floor, delivering a memorable experience to our guests and sharing product knowledge to match their interests and needs.

You are product-obsessed and thrive outdoors, representing our values in-store and in the community. You will grow with the team, support daily tasks, and stay curious while learning about our gear and customers.