Product Guide: In-Store Guest Experience Leader

Arc'teryx Equipment; Greater London; On-site; GBP 15,153 - 20,664; Full time

Benefits offered by this job

Live it – connect with nature

Predictable scheduling/rota planning

Employee recognition program

Access to leadership training

Support programs for wellbeing

Generous employee purchase program

Access to product care guidance

Job summary

Arc'teryx Equipment in Covent Garden seeks a passionate Product Guide (all genders) to create meaningful guest experiences and represent our brand values. The ideal candidate has a guest-centric mindset, a passion for the outdoors, and fluency in both English and the local language. This full-time position involves providing product knowledge, ensuring smooth store operations, and actively engaging with guests. Join us to be part of a community that thrives on connection with nature and bold ideas.

Qualifications

• Passion for delivering exceptional guest experiences and fostering brand loyalty.
• Ability to take responsibility and stay self-motivated.
• Willingness to challenge the status quo and inspire new ideas.
• Fluency in both English and German is essential.
• Ability to lift up to 30 lbs as needed.

Responsibilities

• Create meaningful guest experiences by sharing product knowledge.
• Represent Arc’teryx values in the store and community.
• Develop skills and contribute to brand initiatives.
• Ensure smooth store operations during daily tasks.

Skills

Guest-Centric Mindset

Problem Solving

Language Skills (English and local language)

Flexibility

Job description

Arc'teryx Equipment in Covent Garden seeks a passionate Product Guide (all genders) to create meaningful guest experiences and represent our brand values. The ideal candidate has a guest-centric mindset, a passion for the outdoors, and fluency in both English and the local language. This full-time position involves providing product knowledge, ensuring smooth store operations, and actively engaging with guests. Join us to be part of a community that thrives on connection with nature and bold ideas.