Product Governance Manager

Munich Re; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a proactive Insurance Product Governance Manager to lead product oversight in London. This role emphasizes regulatory compliance and stakeholder engagement, ensuring that products meet governance standards and deliver excellent customer outcomes. The ideal candidate will thrive in a dynamic environment, fostering a culture of continuous improvement and collaboration. With a focus on diversity and inclusion, this innovative firm offers a supportive workplace where your contributions will shape the future of insurance products. If you are ready to make an impact and drive positive change, this opportunity is for you.

Benefits

25 days Annual Leave + Bank Holidays

10% Non-contributory Pension

Eligibility for an Annual Bonus

Private Medical + Dental Insurance

Critical Illness Insurance

Life Assurance

Wellbeing and Development Scheme

Electric Vehicle Salary Sacrifice Scheme

Study & Professional Development Support

Hybrid Working + IT Home Set-up Support

Qualifications

• Strong understanding of FCA Product Governance and Consumer Duty requirements.
• Experience in Lloyd's market is preferable.

Responsibilities

• Support product owners to ensure products are regularly reviewed and approved.
• Facilitate discussions on customer outcomes and improve stakeholder engagement.

Skills

Regulatory Awareness

Commercial Awareness

Stakeholder Management

Communication Skills

Organizational Skills

Education

Degree in Business or Finance

Professional Certification in Insurance

Job description

About us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinnedby an effective and adaptablestrategy,superior products and industry leaders working in a supportive environmentto achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

Please see our website for more information.

Product Governance Manager

We are currently looking for an Insurance Product Governance Manager to be based in London or Manchester on a full-time basis, reporting into the Head of Underwriting Oversight

Company

Munich Re Specialty - Global Markets

Location

London , United Kingdom

Responsibilities:

• Support and oversee product owners (underwriters) to ensure that all MRSG products falling within the scope of the product governance framework are regularly reviewed, approved and have undergone at least annual Fair Value Assessments (FVA) as appropriate.
• Demonstrate excellent stakeholder management - facilitate open discussions on customer outcomes and ensure stakeholders engage effectively in product review processes.
• Support stakeholders to foster a customer centric mindset, focusing on demonstrating and improving the customer outcomes delivered by our products and services.
• Utilise the PRC and Product Catalogue, as well as insights gained through discussions with underwriters, to ensure underwriters follow product review processes (inc. FVAs) for relevant products. Be the first point of contact for any queries and the first approval checkpoint for completed product forms.
• Oversee the escalation of product reviews through the appropriate approval channels, including referring product reviews, findings and recommendations to the relevant Product Oversight Committee(s).
• Collaborate with Conduct team to design and deliver a multi-faceted training programme to enhance stakeholder engagement with product governance and conduct risk and build a positive perception of these areas across the business.
• Regularly review and develop product governance processes to meet evolving business needs/ regulatory requirements.

Knowledge and Skills

• Strong regulatory and commercial awareness. In particular, strong understanding and experience of FCA Product Governance and Consumer Duty requirements.
• Lloyd’s market knowledge and experience is preferable.
• Effective communication skills at all levels.
• Proactive, personable approach with the ability to build relationships to drive good practices and implement change.
• Strong organisational and planning skills.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re– choose your impact!

Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)
• Electric Vehicle Salary Sacrifice Scheme
• Study & continuing Professional Development Support
• Hybrid Working + IT Home Set-up Support

#BePresent #BeBold #BeCurious