Product Content Specialist — Flexible & 33 Days Holiday

Gap Personnel Limited; Lancashire; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

33 Days holiday

Onsite parking

Great in-house incentives

Flexible working

Team events

Job summary

Gap Personnel Limited is recruiting a Product Content Assistant for a client in Bispham. The role supports a friendly team and is ideal for someone organised and detail oriented.

It covers online product content management, regular competitor analysis and close collaboration with the Operations team to gather customer insights. Roles include updating curriculum links, liaising with suppliers, and developing content for an Educational Learning App to differentiate products.

Qualifications

• Exceptional customer service.
• Problem solving.
• Ability to work under own initiative.
• Multilingual.
• Strong time management skills.
• Able to work to deadlines effeciently.
• Able to Prioritise a large workload.

Responsibilities

• Remove dropped products from the website/ customer / training materials.
• Maintain product information on the website / portal & all customer facing documents.
• Completion of regular competitor analysis.
• Regular updates with the Operations team on customer insights and CDQ feedback, collating hidden gems to be shared around the wider teams.
• Involvement in the development of the Educational Learning App to support product differentiation
• Annual review and updating of curriculum links for product, team training and customer facing content.
• Liaising with external suppliers and internal staff you will provide a high level of customer service, building positive relationships.

Skills

Multilingual

Customer service

Problem solving

Initiative

Time management

Deadlines

Prioritisation

Job description

Gap Personnel Limited is recruiting a Product Content Assistant for a client in Bispham. The role supports a friendly team and is ideal for someone organised and detail oriented.

It covers online product content management, regular competitor analysis and close collaboration with the Operations team to gather customer insights. Roles include updating curriculum links, liaising with suppliers, and developing content for an Educational Learning App to differentiate products.