Product content Assistant

Gap Personnel Limited; Lancashire; Sur place; GBP 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

33 Days holiday

Onsite parking

Great in-house incentives

Flexible working

Team events

Résumé du poste

Gap Personnel Limited is recruiting a Product Content Assistant for a client in Bispham. The role supports a friendly team and is ideal for someone organised and detail oriented.

It covers online product content management, regular competitor analysis and close collaboration with the Operations team to gather customer insights. Roles include updating curriculum links, liaising with suppliers, and developing content for an Educational Learning App to differentiate products.

Qualifications

• Exceptional customer service.
• Problem solving.
• Ability to work under own initiative.
• Multilingual.
• Strong time management skills.
• Able to work to deadlines effeciently.
• Able to Prioritise a large workload.

Responsabilités

• Remove dropped products from the website/ customer / training materials.
• Maintain product information on the website / portal & all customer facing documents.
• Completion of regular competitor analysis.
• Regular updates with the Operations team on customer insights and CDQ feedback, collating hidden gems to be shared around the wider teams.
• Involvement in the development of the Educational Learning App to support product differentiation
• Annual review and updating of curriculum links for product, team training and customer facing content.
• Liaising with external suppliers and internal staff you will provide a high level of customer service, building positive relationships.

Connaissances

Multilingual

Customer service

Problem solving

Initiative

Time management

Deadlines

Prioritisation

Description du poste

We are delighted to be recruiting for a Product Content Assistant for a great client based in Bispham. This is a role within an extremely supportive and friendly team. If you are organised and detail orientated and want to work in an exciting industry, this is the role for you

This role is suitable for people commuting from Fleetwood, Cleveleys, Blackpool, Layton, Hambleton and South Shore.

Product Content Assistant Salary: £26,000- £28,000

Product Content Assistant hours: 35 hours between 8am and 5:30pm Monday- Friday

Product Content Assistant company benefits:

• 33 Days holiday (including BH)
• Onsite parking
• Great in-house incentives
• Flexible working
• Team events

Product Content Assistant roles and responsibilities:

• Remove dropped products from the website/ customer / training materials.
• Maintain product information on the website / portal & all customer facing documents.
• Completion of regular competitor analysis.
• Regular updates with the Operations team on customer insights and CDQ feedback, collating hidden gems to be shared around the wider teams.
• Involvement in the development of the Educational Learning App to support product differentiation
• Annual review and updating of curriculum links for product, team training and customer facing content.
• Liaising with external suppliers and internal staff you will provide a high level of customer service, building positive relationships.

Product Content Assistant Key competencies:

• Exceptional customer service.
• Problem Solving.
• Ability to work under own initiative.
• Multilingual
• Strong time management skills.
• Able to work to deadlines effeciently
• Able to Prioritise a large workload

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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