Business Development Manager

HSBC; London; On-site; USD 67,186 - 120,934; Full time

Job summary

An established industry player is seeking a dynamic Expat Business Development Manager to drive growth in the international wealth and premier banking sector. This role involves analyzing customer strategies, enhancing propositions, and collaborating with market teams to optimize the Expat customer experience. Join a forward-thinking company that values diversity and inclusion, offering a platform for your career to flourish while making a significant impact in the financial services landscape. If you are passionate about customer engagement and strategic growth, this is the opportunity for you.

Qualifications

• Detailed understanding of retail financial products and their delivery.
• Strong ability to influence stakeholders and manage teams effectively.

Responsibilities

• Analyze Expat customer strategy to enhance acquisition and revenue.
• Provide guidance on delivering Expat propositions to target customers.

Skills

Stakeholder Management

Customer Acquisition

Team Management

Strategic Decision Making

Financial Products Knowledge

Analytical Skills

Job description

Area of Interest: Branch and Retail Banking

Location: London, GB, E14 5HQ

Work style: Office Worker

Date: 20 Mar 2025

Expat Business Development Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking an experienced individual to join this team in the role of Expat Business Development Manager.

As part of the international referrals team reporting to the Head of Expat International referrals, this is a role to support the CIIOM International Wealth and Premier Banking (IWPB) business growth strategy and manage key stakeholders from the UK-Jersey corridor. Providing direct support to the Head of Expat International referrals regarding customer acquisition and business management activities. The role holder supports the generation of referrals of Premier customers to Jersey and growing market share through the creation and ongoing support of the EBS & Distribution Channels Strategic Plan.

In this role, you will:

1. Analyse the Expat customer strategy and performance to make recommendations to increase customer acquisition, customer revenue whilst still enabling delivery on the customer values of fairness and simplicity.
2. Work with markets teams to provide guidance and advice on the delivery of the Expat proposition to target customers, providing required input, support, sharing of best practice and oversight.
3. Encourage and build strong culture of collaboration, engagement, diversity and active mutual support across market teams.
4. Drive the culture in promoting and enhancing Expat customer benefits and experience as a central lever for value growth balanced against the objectives of the wider customer value stream.
5. Analyse and recommend proposition enhancements for Expat which significantly improves income and revenue but do not expose the Group to reputational or fraud risk.
6. Based on analysis undertaken, provide robust input to market proposition design and act as escalation point for issues that need resolving.

To be successful in this role you should meet the following requirements:

1. Detailed understanding of retail financial products delivery through multiple channels.
2. Ability to influence and mobilise resource and stakeholders.
3. Strong people and team management experience.
4. Evidence of ability to make key strategic decisions.
5. Proven ability and track-record to work with senior stakeholders and business sponsors.
6. Very strong knowledge of the external environment with expertise in International including regulatory, political, economic, and competitors.

You’ll achieve more when you join HSBC.

This role is based in the UK.

For further details and application information please click “Apply”

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: