Product Analyst: Customer Insights & Growth (Fixed-Term)

Just Eat Takeaway.com; Wealden; On-site; GBP 45,000 - 65,000; Full time

Job summary

Just Eat Takeaway.com is seeking a Product Analyst on a fixed-term contract in London to enhance the customer journey through data-driven insights. You will translate complex data into actionable recommendations and work closely with product, UX, and data science teams to shape the global user experience.

You will analyse user behaviour, monitor KPIs, and identify opportunities to improve engagement and retention, while leveraging tooling such as GA, Snowplow, BigQuery, and Tableau/Looker.

Qualifications

• Proficiency in SQL and data visualization for analysis of product metrics.
• Experience with analytics tools (Snowplow, Google Analytics) and event tracking.
• Hands-on A/B testing and experimentation to inform design decisions.
• Ability to translate data into actionable insights for tech and non-technical stakeholders.
• Collaborates with product, UX, and data teams to prioritise high-impact work.

Responsibilities

• Translate data into insights to enhance the customer journey across web and app.
• Define KPIs, monitor performance, and provide data-driven recommendations.
• Act as a bridge between product managers, UX, and data scientists.
• Lead behavioural analysis using GA, Snowplow, BigQuery, and related tools.
• Mentor teammates and share knowledge while growing technical skills.

Skills

SQL

Data visualization

User behavior analytics

A/B testing

Stakeholder communication

Python/R (plus)

Tools

Google BigQuery

Tableau/Looker

Snowplow

Google Analytics

Airflow

GitHub

Jira

Job description

Just Eat Takeaway.com is seeking a Product Analyst on a fixed-term contract in London to enhance the customer journey through data-driven insights. You will translate complex data into actionable recommendations and work closely with product, UX, and data science teams to shape the global user experience.

You will analyse user behaviour, monitor KPIs, and identify opportunities to improve engagement and retention, while leveraging tooling such as GA, Snowplow, BigQuery, and Tableau/Looker.