Data-Driven Product Analyst | Customer UX & Growth (Fixed-Term)

Just Eat Takeaway.com; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract to enhance the customer journey and deliver data‑driven insights across web and app experiences. You’ll partner with product managers, UX and data scientists to translate data into actionable recommendations that shape the global user experience.

Based in our London tech hub, you will drive KPI insights, experiment ideas, and collaborate across teams to maximise customer impact with robust analytics and storytelling.

Qualifications

• Proven experience as a Product Analyst or Web/E‑commerce Analyst.
• Proficiency in SQL and data visualisation tools (Tableau/Looker) and data platforms (BigQuery).
• Strong understanding of user behavior data collection and processing across analytics tools.
• Experience with Snowplow and Google Analytics for event tracking and analysis.
• Hands-on experience in A/B testing and experimentation to inform product decisions.
• Ability to translate complex data into clear, actionable insights for both technical and non-technical stakeholders.
• Collaborates effectively with product, engineering and UX teams and communicates insights clearly.

Responsibilities

• Use data-driven insights to understand how users navigate the platform and identify pain points.
• Build quantitative understanding of users, their journeys and behaviours to guide product design.
• Be the first point of contact for behavioural analysis using analytics tools.
• Assess opportunities with product managers and UX teams, prioritising the biggest customer impact.
• Support data infrastructure alignment within the Customer data & analytics team.
• Proactively identify growth opportunities and run experiments to improve engagement and retention.
• Explain technical issues clearly to stakeholders to enable data-driven decisions.
• Mentor colleagues and share knowledge while developing skills through learning opportunities.

Skills

Analytical thinking

Communication skills

Collaboration

Problem solving

A/B testing

Tools

SQL

Google BigQuery

Tableau

Looker

Snowplow

Google Analytics

Airflow

GitHub

Jira

Python

R

Job description

Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract to enhance the customer journey and deliver data‑driven insights across web and app experiences. You’ll partner with product managers, UX and data scientists to translate data into actionable recommendations that shape the global user experience.

Based in our London tech hub, you will drive KPI insights, experiment ideas, and collaborate across teams to maximise customer impact with robust analytics and storytelling.