Product Analyst- AI Enablement

CAF Bank; Kings Hill; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Permanent hybrid work

Development opportunities

Pension scheme

Job summary

CAF Bank, part of Charities Aid Foundation, is building a new Digital team and seeks a Product Analyst - AI Enablement to help shape enterprise AI capabilities and scale AI across the bank.

You will translate business problems into AI use cases, produce artefacts, ensure governance in a regulated environment, and collaborate with Digital, Technology, Operations and Risk teams.

This role offers permanent hybrid working and opportunities for personal and professional growth within CAF Bank.

Qualifications

• Experience translating business problems into structured requirements and artefacts.
• Experience working across Digital, Technology, Operations and Risk stakeholders.
• Experience with AI-enabled initiatives and use case definition.
• Strong understanding of governance and controlled change in a regulated environment.
• Strong analytical skills with the ability to use data and insight to drive decisions.
• Excellent stakeholder management skills and ability to communicate complex topics clearly.

Responsibilities

• Translate operational pain points into clearly scoped AI use cases with defined outcomes.
• Produce high-quality artefacts including process narratives and functional and non-functional requirements.
• Ensure solutions are designed for scalability, maintainability and clear ownership once live.
• Prepare governance packs and support proportionate assurance for AI change.
• Maintain traceability of use cases, benefits and risks through the AI register.
• Define and track measurable benefits ensuring automation delivers real and sustained value.

Skills

Digital product analysis

Business analysis

AI initiatives

Governance

Stakeholder management

Analytical skills

Job description

Help shape how AI transform banking for good.

Are you excited about turning real-world operational challenges into impactful, scalable AI solutions?

We’re looking for a talented Product Analyst - AI Enablement to join our newly formed Digital team at CAF Bank, part of Charities Aid Foundation (CAF). This is a rare opportunity to be at the forefront of building an enterprise-wide AI capability in a purpose-led organisation.

What you’ll do

At CAF Bank, every one of us contributes to our impact, and as our Product Analyst you will play a key role in how we safely and effectively scale AI across the bank.

You will translate business problems into well-structured, controlled and measurable AI and use cases, enabling faster delivery while ensuring strong governance in a regulated environment.

As our Product Analyst you will:

• Translate operational pain points into clearly scoped AI use cases with defined outcomes
• Produce high-quality artefacts including process narratives and functional and non-functional requirements
• Ensure solutions are designed for scalability, maintainability and clear ownership once live
• Prepare governance packs and support proportionate assurance for AI change
• Maintain traceability of use cases, benefits and risks through the AI register
• Define and track measurable benefits ensuring automation delivers real and sustained value.

Who we are looking for

This role is ideal for someone with experience in digital product analysis, business analysis or AI initiatives, particularly within complex or regulated environments, who is excited by the opportunity to build something new and scale it across an organisation.

We are looking for:

• Experience translating business problems into structured requirements and delivery-ready artefacts
• Experience working across Digital, Technology, Operations and Risk stakeholders
• Experience with AI-enabled initiatives and use case definition
• Strong understanding of governance and controlled change in a regulated environment
• Strong analytical skills with the ability to use data and insight to drive decisions
• Excellent stakeholder management skills and ability to communicate complex topics clear

What’s in it for you

At CAF Bank you will receive:

• Permanent hybrid ways of working where roles allow
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options

About CAF Bank

We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own.

We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds.

Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.