Product Analyst - AI Enablement

Charities Aid Foundation; Kings Hill; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Six weeks holiday

Development opportunities

Pension scheme

Social impact benefits

Job summary

CAF Bank, part of Charities Aid Foundation (CAF), seeks a Product Analyst - AI Enablement to help design and scale enterprise AI capabilities within a newly formed Digital team.

You will translate business problems into structured AI use cases, create governance-ready artefacts, and collaborate across stakeholders to deliver measurable benefits in a regulated banking environment.

Qualifications

• Experience translating business problems into structured requirements and artefacts.
• Experience with AI-enabled initiatives and governance in regulated environments.
• Strong analytical skills and ability to use data to drive decisions.

Responsibilities

• Translate operational pain points into clearly scoped AI use cases with defined outcomes.
• Produce artefacts including process narratives and requirements.
• Ensure solutions are scalable, maintainable, and have defined ownership.
• Prepare governance packs and support assurance for AI change.
• Maintain traceability of use cases, benefits and risks in the AI register.
• Define and track measurable benefits ensuring automation delivers value.

Skills

Business problem translation

AI governance

Data-driven decision making

Stakeholder management

Regulatory awareness

Job description

Are you excited about turning real-world operational challenges into impactful, scalable AI solutions? We're looking for a talented Product Analyst - AI Enablement to join our newly formed Digital team at CAF Bank, part of Charities Aid Foundation (CAF). This is a rare opportunity to be at the forefront of building an enterprise-wide AI capability in a purpose-led organisation. What you'll do at CAF Bank, every one of us contributes to our impact, and as our Product Analyst you will play a key role in how we safely and effectively scale AI across the bank You will translate business problems into well-structured, controlled and measurable AI and use cases, enabling faster delivery while ensuring strong governance in a regulated environment. As our Product Analyst you will:

What you'll do at CAF Bank

• Translate operational pain points into clearly scoped AI use cases with defined outcomes
• Produce high-quality artefacts including process narratives and functional and non-functional requirements
• Ensure solutions are designed for scalability, maintainability and clear ownership once live
• Prepare governance packs and support proportionate assurance for AI change
• Maintain traceability of use cases, benefits and risks through the AI register
• Define and track measurable benefits ensuring automation delivers real and sustained value

This role is ideal for someone with experience in digital product analysis, business analysis or AI initiatives, particularly within complex or regulated environments, who is excited by the opportunity to build something new and scale it across an organisation.

We are looking for:

• Experience translating business problems into structured requirements and delivery-ready artefacts
• Experience working across Digital, Technology, Operations and Risk stakeholders
• Experience with AI-enabled initiatives and use case definitionStrong understanding of governance and controlled change in a regulated environment
• Strong analytical skills with the ability to use data and insight to drive decisions
• Excellent stakeholder management skills and ability to communicate complex topics clearly

We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own.

We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds. Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this. We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

• Permanent hybrid ways of working where roles allow
• Six weeks holiday plus bank holidays
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options
• Social impact benefit schemes