Product Analyst

Solus - an Aviva company; Bentfield; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension scheme

33 days’ holiday

Discounts on Aviva products

Save As You Earn scheme

Parental & carer’s leave

Wellbeing support

Job summary

Solus, part of Aviva, is seeking a Product Analyst to support the Evolve platform by translating user needs and business opportunities into actionable requirements. You’ll work with Product Managers, Engineers, UX and stakeholders to shape the backlog, guide discovery and ensure delivery of measurable value across operations.

You should blend business analysis, product thinking, user research and process optimisation to identify improvements, map processes and ensure governance across

Qualifications

• Strong understanding of digital product development and product lifecycle.
• Ability to translate business needs into product requirements, user stories and acceptance criteria.
• Proficiency with analysis, mapping and documentation tools (Azure DevOps/Jira, Visio).

Responsibilities

• Drive product discovery, insights and PRD drafting.
• Collaborate with Product Owners to shape epics and features.
• Support refinement sessions with engineering, QA and UAT.
• Ensure traceability, governance and compliance of requirements.
• Facilitate stakeholder workshops and cross-functional design discussions.

Skills

Product lifecycle

Agile delivery

IT systems

Data models

Process mapping

Data analysis

Stakeholder comms

SQL basics

Tools

Azure DevOps

Jira

Visio

SQL tooling

Job description

Overview

We are searching for a Product Analyst to support the development, evolution and optimisation of Solus’ Evolve platform by translating user needs, process insights and business opportunities into clear, actionable product requirements.

You will work closely with Product Managers, Engineers, UX, SMEs and stakeholders to shape the product backlog, guide discovery and refinement, validate requirements through data and user insight, and ensure that Evolve delivers measurable value across operations. This role will be perfect for someone that has a blend of skills including business analysis, product thinking, user research and process optimisation.

Responsibilities

Product Discovery & Insights

• Conduct discovery activities to understand user pain points, workflows and improvement opportunities.
• Analyse product usage data, customer feedback and operational metrics to identify trends and insights.
• Work with Product Owners to turn insights into prioritised problem statements and feature ideas.

Requirements Definition

• Write clear, testable and value‑focused user stories, acceptance criteria, business rules and user journeys.
• Create process maps, data flows, interaction diagrams and system behaviour definitions tailored for Evolve.
• Shape epics/features alongside Product Owners to support roadmap planning.

Product Development Support

• Support refinement sessions with engineering teams, ensuring requirements are well understood and sized.
• Answer detailed questions, clarify edge cases and ensure alignment during build cycles.
• Support test planning, support UAT, review QA outputs and validate delivered features meet acceptance.
• Participate in release readiness checks and post‑release evaluation.

Workflow & Process Analysis

• Map current‑state and future‑state processes across operational functions that use Evolve.
• Identify improvements in workflow efficiency, user experience and data quality.
• Ensure proposed changes align with Solus operational needs and Evolve’s long‑term direction.

Governance & Compliance

• Ensure requirements adhere to internal standards, data governance, cyber security and regulatory considerations.
• Support documentation and traceability for audit, compliance or integration governance.

Continuous Improvement

• Identify opportunities to reduce complexity, remove manual workarounds and enhance product usability.
• Collaborate with operational teams to validate improvement ideas and measure outcomes.

Stakeholder Engagement

• Facilitate workshops, playback sessions and design discussions for requirement gathering and solution shaping.
• Support communication between Product, Engineering and business users throughout the product lifecycle.

Qualifications

You should have the following skills and experience:

• Strong understanding of digital product development, product lifecycle and iterative delivery.
• A solid grasp of IT systems, integrations, APIs, data models and application behaviour.
• The ability to translate business needs into product requirements, user stories and acceptance criteria.
• Proficiency with analysis, mapping and documentation tools (e.g., Azure DevOps/Jira, Visio, process modelling).
• A good understanding of Agile delivery, testing cycles and release processes.
• Strong analytical and communication skills.

You may also have Product or Business Analysis certifications (BCS, IIBA, Product Owner, Scrum) and training in analytics, data models, SQL or systems analysis.

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva’s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer’s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us?