Produce Customer Service Assistant

Mary Rush Care Ltd; Skipton; On-site; GBP 12,000 - 18,000; Part time

Job summary

Mary Rush Care Ltd in Skipton is seeking a friendly Produce Assistant to join our greengrocery team. You will help provide excellent customer service, manage stock replenishment, and support colleagues to keep the department running smoothly.

You should love food, enjoy teamwork, and be able to maintain high standards of freshness, safety and presentation. The role is part-time (up to 27 hours) with weekend work. Training and ongoing support are provided.

Responsibilities

• Delivering excellent customer service in the produce department - answering queries and assisting customers with different items in the department.
• Keeping up with high standards of replenishment - rotating stock to ensure the best quality.
• The ability to work efficiently as a team when building pallets of stock and ensure the best quality is put out on the shop floor.
• Ensuring prices and relevant info is updated
• Liaising with managers and team members to create eye catching displays
• General housekeeping - ensuring the department is cleaned and tidied regularly
• High standards of food, health and safety procedures followed at all times.

Job description

21 Gargrave Road, Skipton, BD23 1UD, UNITED KINGDOM

We are looking for an exceptional individual who loves food and works well in a busy customer facing environment. As a produce assistant, you will support our greengrocery team in providing an excellent customer service experience, making sure impeccable replenishment is carried out and the ability to work efficiently as a team with your colleagues to ensure stock rotation is swift and professional.

Responsibilities include:

• Delivering excellent customer service in the produce department- answering queries and assisting customers with different items in the department.
• Keeping up with high standards of replenishment-rotating stock to ensure the best quality.
• The ability to work efficiently as a team when building pallets of stock and ensure the best quality is put out on the shop floor.
• Ensuring prices and relevant info is updated
• Liaising with managers and team members to create eye catching displays
• General housekeeping-ensuring the department is cleaned and tidied regularly
• High standards of food, health and safety procedures followed at all times.

Requirements and core behaviours for this role:

• Someone with a love for food! - Know and learn about the food we sell: What it tastes like; how to cook it; store it; prepare it; what works well with it etc.
• An enthusiastic individual with a cheerful outlook where nothing is too much trouble and has a huge passion for the products we sell
• Positive and polite communication skills with customers, anticipating their needs and making sure their experience is as good as it can be
• Making sure policies and procedures relating to process, product and people are followed at all times.
• The ability to work excellently as part of a team with your colleagues.

Additional Information - Part time role up to 27 hours including one weekend day per week.

Screening Questions

• Do you have experience in a similar role?
• Describe your customer service experience