Procurement Manager - Facilities & Maintenance

Leisure Employment Services; Hemel Hempstead; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Holiday Buy Scheme

Annual bonus

Discounts on Haven/Warner hotels

Job summary

Haven, part of Bourne Leisure, is seeking a Procurement Manager for Facilities & Maintenance in Hemel Hempstead. The role is hybrid, with 3 days per week in the office, and offers an annual salary plus bonus and benefits.

You will lead end-to-end category procurement, build cross-functional stakeholder relationships up to Director level, and craft sourcing strategies that optimise total cost of ownership while ensuring quality and service.

Qualifications

• Procurement experience, ideally across categories within Facilities and Maintenance, with proven success developing and implementing sourcing activity that delivers cost and operational benefits
• Strong commercial and contracting knowledge - solid understanding of contract terms, conditions and supplier contract development, plus familiarity with procurement systems and sourcing tools (e.g. Coupa or similar)
• Excellent communication and collaboration skills - you work naturally across business functions, manage multiple priorities in a fast-paced environment, and have strong organisational skills with meticulous attention to detail
• Strategic procurement mindset - proactive and commercially aware, with knowledge of procurement principles, supplier relationship management and strategic sourcing methodologies; passionate about identifying process improvements and building trusted supplier relationships
• Results-focused delivery drive - you're determined to deliver value through procurement, with a continuous eye on optimising performance and driving tangible business outcomes

Responsibilities

• Leading category procurement end-to-end - from sourcing strategy and RFP execution through to supplier evaluation, commercial negotiations, and contract lifecycle management (renewals, renegotiations, risk mitigation)
• Building and influencing stakeholder relationships - working across all levels (up to Director) to shape business requirements, challenge assumptions, and drive commercially effective outcomes that align with procurement best practice
• Developing commercially smart sourcing strategies - optimising total cost of ownership, balance cost with quality/service/innovation, and identifying savings opportunities through spend analysis and market research
• Managing supplier performance and value delivery - applying management frameworks, establish SLAs and KPIs, conducting regular reviews, and driving continuous improvement whilst maintaining quality and service standards
• Collaborating across functions - partnering with Finance to track and validate savings, supporting governance activities, and championing process improvements that strengthen procurement operations

Skills

Procurement experience

Facilities & Maintenance procurement

Contracting knowledge

Communication skills

Strategic sourcing

Stakeholder management

Results driven

Education

Bachelor's degree in supply chain or related field

Tools

Coupa

Procurement systems

Job description

Procurement Manager, Facilities & Maintenance Hemel Hempstead

Hybrid – 3 days/week in office

Annual salary + bonus and benefits

What you will be doing:

• Leading category procurement end-to-end - from sourcing strategy and RFP execution through to supplier evaluation, commercial negotiations, and contract lifecycle management (renewals, renegotiations, risk mitigation)
• Building and influencing stakeholder relationships - working across all levels (up to Director) to shape business requirements, challenge assumptions, and drive commercially effective outcomes that align with procurement best practice
• Developing commercially smart sourcing strategies - optimising total cost of ownership, balance cost with quality/service/innovation, and identifying savings opportunities through spend analysis and market research
• Managing supplier performance and value delivery - applying management frameworks, establish SLAs and KPIs, conducting regular reviews, and driving continuous improvement whilst maintaining quality and service standards
• Collaborating across functions - partnering with Finance to track and validate savings, supporting governance activities, and championing process improvements that strengthen procurement operations

What we’d like you to bring:

• Procurement experience, ideally across categories within Facilities and Maintenance, with proven success developing and implementing sourcing activity that delivers cost and operational benefits
• Strong commercial and contracting knowledge - solid understanding of contract terms, conditions and supplier contract development, plus familiarity with procurement systems and sourcing tools (e.g. Coupa or similar)
• Excellent communication and collaboration skills - you work naturally across business functions, manage multiple priorities in a fast-paced environment, and have strong organisational skills with meticulous attention to detail
• Strategic procurement mindset - proactive and commercially aware, with knowledge of procurement principles, supplier relationship management and strategic sourcing methodologies; passionate about identifying process improvements and building trusted supplier relationships
• Results-focused delivery drive - you're determined to deliver value through procurement, with a continuous eye on optimising performance and driving tangible business outcomes

What’s In It For You?

• ‘Holiday Buy Scheme’
• Annual bonus
• Generous discounts on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We're part of the award-winning Bourne Leisure family - Haven & Warner Hotels with 9,000 team members across 39 seaside locations and our HQ in Hemel Hempstead.

What's it like to work with us?

We're defined by our people and our Breath of Fresh Air culture, which values authenticity and supports every team member. We operate a hybrid model (60% office-based, occasionally on Park or at external events), and we're genuinely committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments, flexible working, part-time, or job-share options where possible.

What to expect in recruitment

The interview process is up to 3 stages and may include a presentation or skills test. If you need any support or reasonable adjustments to perform at your best, just let us know – we're here to help.

Get in touch at [e-mail] with any questions.

What We Offer

• Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
• Annual bonus
• 20% discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena ,London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

We’re glad you’re here! At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!