Accounts Payable Assistant

Leisure Employment Services; Dacorum; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

25 Days Holiday + Bank Holidays

Annual bonus

20% hotel discounts for Haven/Warner

Wellbeing support

Learning & Development opportunities

Exclusive discounts with corporate

Career progression opportunities

Job summary

Haven is seeking an Accounts Payable Assistant for our Hemel Hempstead support office in a hybrid role (3 days in the office, the rest remote). You will handle supplier invoices, maintain relationships, and support the Financial Operations team to keep payments accurate and on time.

You’ll work with Coupa and other financial systems, ensuring compliance with accounting standards while contributing to a positive, inclusive team culture. The role offers a competitive salary with bonus and benefits.

Qualifications

• In-depth knowledge of Accounts Payable and P2P cycles.
• Familiarity with debits/credits and accounting principles.
• Experience in a Shared Service Environment.
• Proficiency with financial systems and Excel.

Responsibilities

• Process supplier invoices and resolve queries in Coupa.
• Maintain supplier relationships and ensure timely payments.
• Record financial transactions per accounting standards.
• Reconcile supplier statements and investigate discrepancies.
• Collaborate with AP and other departments to streamline processes.

Skills

Accounts Payable

P2P cycles

Excel

Communication

Problem solving

Shared Service

Tools

Coupa

Oracle

SAP Concur

Job description

Accounts Payable Assistant Hemel Hempstead (Hybrid – 3 Days in office)

Competitive salary + bonus and benefits

Join Our Team as an Accounts Payable Assistant at Haven. Are you ready to make waves in your career with one of the UK’s most-loved holiday brands? At Haven, we don’t just offer holidays; we create lifelong memories. Now, we’re looking for a talented Accounts Payable Assistant to join our dynamic team at our Hemel Hempstead support office and play a key role in keeping our operations running smoothly. Our Hemel Support based teams work from home no more than two days each week. For most team, the remaining three days will be spent in the office.

Who Are We?

Haven is part of the award-winning Bourne Leisure family, which also includes Warner Hotels. With 38 beautiful seaside parks, a bustling HQ in Hemel Hempstead, and over 12,000 team members, we’re proud to be a leader in the UK leisure industry. At Haven, we bring joy to families across the nation with unforgettable holiday experiences. Our culture? Think “Breath of Fresh Air” – we value openness, teamwork, and authenticity. We encourage everyone to bring their whole self to work, creating a truly inclusive environment where ideas thrive and careers flourish.

Your Accountabilities

As an Accounts Payable Assistant you are positioned within our Financial Operations Team. You’ll be at the heart ensuring supplier invoices are processed and paid efficiently. Your contribution will directly support our parks and suppliers, maintaining strong relationships that are essential to delivering extraordinary experiences for our guests.

What You’ll Be Doing:

• Processing with Precision: Handle incoming supplier invoices, resolve queries, and navigate statuses within our P2P system Coupa to ensure prompt and accurate payments.
• Building Bridges: Foster excellent relationships with suppliers and teams across the business by ensuring timely payments and maintaining our Paid-on-Time stats.
• Keeping It Compliant: Record financial transactions meticulously to meet accounting standards and legal requirements.
• Balancing the Books: Reconcile supplier statements, verify costs, getting under the bonnet of our balance sheets and uncover discrepancies to maintain financial accuracy and control.
• Team Spirit: Collaborate with the Accounts Payable team, other departments, and suppliers to streamline processes and find solutions.

What We’re Looking For

We’re on the hunt for an individual who can bring a mix of technical expertise and a customer-focused mindset to the table. We are keen find someone who’s diverse skillset, experience and background can bring curiosity and excitement to a fun and established team.

Essential Skills:

• In-depth knowledge of Accounts Payable and Procure-to-Pay (P2P) cycles
• Familiarity with accounting principles (debits/credits)
• Experience in a Shared Service Environment
• Excellent problem-solving, organisational, and communication skills
• Proficiency in financial systems, Excel and/or online software tools

Desirable Extras:

• Knowledge of systems like Coupa, Oracle, or SAP Concur
• Additional certifications (e.g., APA or AAT)

Why Choose Haven?

Just let us know – we are committed to diversity, equity, and inclusion and welcome applicants from all backgrounds and pride ourselves on providing environments where all our team can thrive.

Here’s what’s waiting for you:

• 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
• Annual bonus
• 20% discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena ,London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Your Journey Starts Here

The interview process will be up to 2 stages. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at [e-mail].

What We Offer - Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’ - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied)

We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us. Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit. Thanks again for considering a future with our team. We’re glad you’re here! At Haven, we believe a career should be more than just a job — it should be something you love.

Here’s to the start of something special at Haven!

As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day.