Category Manager - Non Food

Leisure Employment Services; Hemel Hempstead; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Holiday Buy Scheme

Annual bonus

Discounts at Haven and Warner Hotels

Wellbeing support

Corporate partner discounts

Learning and Development opportunities

Enhanced family-friendly policies

Job summary

Haven, part of Bourne Leisure, is seeking a Category Manager for Non-Food procurement to own the category strategy and drive value across multiple sites in a hybrid Hemel Hempstead model.

You will lead sourcing, contract management and supplier relationships, delivering measurable savings while ensuring regulatory compliance and quality across menus and product specs.

Qualifications

• Proven experience as a Category Manager in multi-site hospitality.

Responsibilities

• Lead Non-Food procurement strategy across Haven locations.
• Own full procurement lifecycle: tendering, supplier selection, negotiation, contracts, and relationship management.
• Drive cost savings, innovation and supplier performance improvements.
• Ensure compliance, quality, and legislative alignment for product specifications and menus.
• Collaborate with Finance and Procurement to monitor budgets and market conditions.

Skills

Category management

High-value negotiations

Stakeholder management

Procurement strategy

Coupa knowledge

Tools

Coupa

Job description

Category Manager, Non-Food

Hemel Hempstead (Hybrid – 3 days/week in office)

Annual salary + bonus and benefits

Ready to make a real impact on how Haven sources and manages non-food categories? We're looking for a Category Manager who'll own our entire Non-food category - from spotting brilliant sourcing opportunities to building strong supplier partnerships and driving meaningful savings across the board. You'll be the go-to expert for all things Non-Food procurement, steering contracts, managing relationships, and spotting ways we can work smarter and deliver better value. If you're someone who gets energised by solving problems, building teams, and turning commercial strategy into real results, we'd love to hear from you.

What you will be doing:

• Leading our Non-Food procurement strategy
• developing and executing category strategy in partnership with the stakeholders in Operations, maximising value whilst managing risk
• Owning the full procurement lifecycle - from tendering and supplier selection through negotiation, contract management and ongoing relationship management
• Driving savings and innovation - identifying and delivering a pipeline of cost-saving opportunities, continuous improvement and supplier performance enhancements
• Ensuring compliance and quality - managing product specifications, recipes and menus to meet legislative requirements and stakeholder needs, acting as our Non-Food procurement expert
• Collaborating across Haven - working with Finance and Procurement teams to track market conditions, manage budgets and support broader procurement strategy and governance

What we’d like you to bring:

• Proven experience as a Category Manager in multi-site hospitality, with proven success developing operational category strategies and leading complex sourcing activities
• Strong commercial expertise - demonstrated track record in high-value negotiations, contract management and delivering measurable savings, operational efficiencies and innovation
• Strategic procurement knowledge - understanding of procurement principles, best practice and ability to use procurement systems (such as Coupa) and sourcing tools confidently
• Excellent stakeholder skills - proven ability to communicate, influence and engage across internal and external stakeholders, driving positive change through influence rather than authority
• Solutions-focused mindset - pragmatic approach with sound commercial judgement, continuous improvement focus and ability to manage multiple priorities autonomously in a fast-paced environment

What’s In It For You?

• ‘Holiday Buy Scheme’
• Annual bonus
• Generous discounts on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We're part of the award-winning Bourne Leisure family - Haven & Warner Hotels - with 9,000 team members across 39 seaside locations and our HQ in Hemel Hempstead.

What's it like to work with us?

We're defined by our people and our Breath of Fresh Air culture, which values authenticity and supports every team member. We operate a hybrid model (60% office-based, occasionally on Park or at external events), and we're genuinely committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments, flexible working, part-time, or job-share options where possible.

What to expect in recruitment

The interview process is up to 3 stages and may include a presentation or skills test. If you need any support or reasonable adjustments to perform at your best, just let us know – we're here to help.

Get in touch at [e-mail] with any questions.

Thanks again for considering a future with our team. We’re glad you’re here! At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — allthanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!