Procurement Admin – Hybrid, Data-Driven Support

Serco Limited; Hart; Ibrido; GBP 27.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working

25 days leave

Leave purchase

Pension up to 6%

Employee discounts

Health & wellbeing

Career development

Diversity & inclusion

Descrizione del lavoro

Serco Limited is seeking a detail-oriented Procurement Administrator to support our Global P2P team. The role combines on-site work (Tue-Thu) with hybrid home working, offering £27,000–£29,500 per year plus corporate benefits.

You will help onboard suppliers, maintain master data, and guide colleagues on procurement practices to ensure governance and accuracy across the source-to-pay process. The ideal candidate has GCSE English, experience in procurement ops or finance, and thrives in a

Competenze

• Has GCSE level English or equivalent experience.
• Has worked in Procurement Ops, Finance or a high-volume Customer Service environment.
• Can follow process accurately with strong attention to detail.
• Communicates clearly and confidently with stakeholders at all levels.
• Thrives in a fast-paced environment and takes ownership of resolutions.
• Can identify operational improvements and help embed change.

Mansioni

• Act as a first-line contact for procurement queries - via phone, email and support channels
• Advise on policy, preferred suppliers, buying routes and correct procurement practices
• Manage and track helpdesk tickets, ensuring resolution, clarity and customer satisfaction
• Investigate issues, resolve system/process queries and drive first-time fix where possible
• Support business teams through the onboarding of new suppliers
• Review onboarding forms, identify risk indicators and complete due diligence checks
• Gather procurement and business approvals before onboarding is confirmed
• Manage changes to supplier master data, including fraud verification checks
• Maintain high-quality procurement data, content and P2P system records
• Identify recurring problems, process gaps or inefficiencies and recommend improvements
• Support testing and rollout of new processes and system changes

Conoscenze

GCSE English

Procurement Ops

Finance

Customer Service

Attention to detail

Stakeholder communication

Process improvement

Strumenti

E-procurement systems

Descrizione del lavoro

Serco Limited is seeking a detail-oriented Procurement Administrator to support our Global P2P team. The role combines on-site work (Tue-Thu) with hybrid home working, offering £27,000–£29,500 per year plus corporate benefits.

You will help onboard suppliers, maintain master data, and guide colleagues on procurement practices to ensure governance and accuracy across the source-to-pay process. The ideal candidate has GCSE English, experience in procurement ops or finance, and thrives in a